Job Description
IT Support Analyst - Bishop's Stortford - Microsoft 365 Deployment & Configuration
A leading company in Bishop's Stortford is seeking a skilled and motivated IT Support Analyst to join their team. This role is ideal for someone with strong 1st and 2nd line support experience and a particular focus on Microsoft 365 technologies, including deployment, configuration, and user support.
You'll be a key player in managing and optimising the firm's Microsoft 365 environment, while also delivering high-quality support to end users across a range of devices and platforms.
Key Experience Required:
* Proven experience in Microsoft 365 support, including Exchange Online, Teams, SharePoint, OneDrive
* Hands-on experience with M365 deployment and configuration across user devices and environments
* Solid 1st and 2nd line support background in Windows 10/11, Azure AD, and Active Directory
* Experience with user account management, permissions, and group policies
* Familiarity with basic networking (DNS, DHCP, patching)
* Confident in supporting desktop/laptop hardware, mobile devices (iPhones), and peripherals
Key Responsibilities:
* Deliver 1st and 2nd line support to a 600+ user base across the UK, resolving technical issues efficiently
* Lead and support Microsoft 365 deployments, including configuration and user onboarding
* Manage user accounts and access rights in Azure AD and Active Directory
* Provide expert support for Teams, Outlook, SharePoint, and OneDrive
* Build and maintain laptops, desktops, and mobile devices
* Maintain the IT asset register and contribute to the internal knowledge base
* Assist with IT onboarding/offboarding and liaise with 3rd party vendors when needed
What's on Offer:
* Up to £45,000 salary depending on experience
* A clear path for career development within a supportive and forward-thinking IT team
* Exposure to modern cloud technologies and opportunities to grow into more advanced roles
If you're based near Bishop's Stortford and have a passion for Microsoft 365 and user support, this is a fantastic opportunity to grow your career in a professional and friendly environment.
Click 'apply' now, or send your CV to Matthew. Leach @circlerecruitment.com. Also, feel free to connect with me on LinkedIn.
Keywords:IT Support Analyst - Microsoft 365 - M365 Deployment - Bishop's Stortford - 1st Line - 2nd Line - Azure AD - Teams - SharePoint - Office 365 - Stansted - London Stansted Airport - Harlow - Sawbridgeworth - Great Dunmow - Saffron Walden - Hertfordshire - Essex - East of England
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