Trainee IT Support Technician (CompTIA Tech) About the opportunity Launch a recession-proof career in IT Support. Technology is the heartbeat of every modern business, and when it stops beating, they need people like you to fix it. If you are the person friends call when their WiFi breaks or their laptop freezes, you already have the mindset of an IT Technician. Netcom Trainings fully-funded IT Support course is your professional gateway into the industry. In just 7 weeks, we wont just teach you the basics; we will prepare you to sit the globally recognised CompTIA Tech certificationthe industry gold standard for entry-level IT professionals. From configuring networks to managing cloud security and disaster recovery, you will gain the hands-on skills employers in the West Midlands are desperate for. Complete the training and secure a guaranteed interview with a leading employer (such as Innosonic Ltd), helping you land your first role in tech. Course Details Start Date: 09/03 Duration: 7 weeks (Fast-Track) Days: Monday Friday Times: 09:45 AM 2:45 PM Format: Online, practical workshops What youll learn You will cover the core pillars of professional IT Support: CompTIA Tech: Digital literacy, hardware basics, and safe troubleshooting. Network Architecture: Setting up and maintaining secure networks. Device Management: Configuring and integrating desktop and mobile devices. Cloud & Security: Applying cloud security and disaster recovery methods. Business Operations: Understanding ITSM, help desk operations, and customer service OS Support: Installing and maintaining operating systems. Career Pathway Successful participants are guaranteed an interview with our network of partners. Potential Roles & Salaries: IT Systems Administrator: £25,000 £35,000 Technical Support Technician: £23,000 £27,000 Entry Level IT Technician: £22,000 £25,000 Helpdesk Analyst: £18,000 £25,000 Eligibility This is a government-funded opportunity. To apply, you must: Live in the West Midlands. Be aged 19 or over. Earn below the gross annual wage cap of £34,194. Prerequisites: Strong basic IT skills. Not currently be in other government-funded training. Cost This is a fully-funded course with no fees complete the training, gain your CompTIA Tech knowledge, and secure your guaranteed interview.