Posted: 18 June
The role
Master Technician / Workshop Controller
Salary: £55,000–£60,000 Basic
Hours: Monday–Friday
Fleet Size: Approximately 70 Vehicles
Location: Swanmore
Role Overview
We are seeking a highly skilled and experienced Master Technician / Workshop Controller to take responsibility for the maintenance, repair, compliance, and operational readiness of a fleet of approximately 70 vehicles. This is a hands-on leadership role combining advanced diagnostic expertise with workshop management responsibilities.
The successful candidate will oversee all workshop activities, ensure maximum vehicle availability, maintain compliance standards, and lead the day-to-day operation of the fleet maintenance function.
Key Responsibilities
Workshop Management
* Manage the daily operation of the workshop and fleet maintenance programme.
* Plan, schedule, and prioritise all servicing, repairs, inspections, and MOT preparation.
* Allocate work effectively to technicians and monitor progress.
* Ensure all repairs are completed safely, efficiently, and to manufacturer standards.
* Minimise vehicle downtime and maximise fleet availability.
Master Technician Duties
* Diagnose and rectify complex mechanical, electrical, and diagnostic faults.
* Provide technical support and guidance to workshop staff.
* Conduct final quality-control inspections on completed work.
* Stay current with vehicle technology, manufacturer updates, and industry best practice.
* Undertake advanced fault-finding across a mixed vehicle fleet.
Leadership & Team Development
* Lead, mentor, and develop workshop personnel.
* Conduct performance reviews and identify training requirements.
* Promote a culture of accountability, safety, and continuous improvement.
* Support recruitment and onboarding of technical staff when required.
Candidate Requirements
Essential
* Qualified Master Technician, Senior Technician, Workshop Controller, or Fleet Engineering Supervisor.
* Level 3 NVQ, City & Guilds, or equivalent qualification in Vehicle Maintenance and Repair.
* Extensive experience in diagnostics, fault-finding, and vehicle repair.
* Strong workshop management and leadership experience.
* Excellent planning, organisational, and communication skills.
* Experience managing fleet maintenance operations.
* Full UK Driving Licence.
Key Performance Indicators (KPIs)Benefits
* £55,000–£60,000 Basic Salary
* Monday–Friday Working Pattern
* Company Pension
* Training & Professional Development
* Modern Workshop Facilities
* Career Progression Opportunities
* Company Vehicle (where applicable)
