Job Introduction
Business Support Manager
Salary: Grade SO1 / PO1, SCPs 23 – 30 - £34,434 - £40,777, Permanent, 37 hours per week, Based in Shipley / Keighley
Working for the Bradford Children and Families Trust offers the opportunity to work with some great people who are passionate about delivering change in a city whose culture offers as much diversity as it's geography. You can make a real difference to families and children and be an active part in delivering the service Bradford families should receive.
About the Role
Business Support Services within Bradford Children and Families Trust work closely to support and enable our Executive and Senior leaders, Early Help, Social Work, Performance, Partners, Finance and Corporate Services teams and provide essential support in the effective day to day running of Children's services.
We are keen to further invest in our workforce and are recruiting a Business Support Team Manager to continue to drive the day to day support that enables Children's Services to operate efficiently and effectively. Previous management of business functions of service, including financial management, performance and administration is essential.
Our strategic vision and values are upheld across the Trust, fostering a reliable and supportive environment for both staff and the children in our care.
Our approach is rooted in restorative and relational practice, fostering trust, mutual respect, and meaningful relationships with children, families, and professionals.
You'll also:
* Drive the delivery of consistent standards and lead change.
* Have previous experience in a similar Business Support Manager role (although not necessarily Children's Services).
* Have great customer and people management skills.
* Ensure that the service is efficient and effective to assist in the provision of flexible, proficient and robust administrative service within Children's Social Care.
* Lead an efficient and effective service.
* To provide guidance and support ensuring that work priorities are delivered accurately and to strict deadlines.
To be successful in this role you will need:
* Experience of managing, leading and supervising a team of staff.
* Experience of driving change, developing and implementing new procedures and systems, manual or electronic.
* Experience in financial management.
* Experience in an administrative role.
* Meticulous attention to detail.
* Strong literacy and numeracy skills including research and management of information and data.
* Ability to develop excellent relationships.
* Excellent IT skills.
* Ability to work flexibly as part of a diverse team environment and ensuring continuity of service provision.
* Understanding of GDPR.
* NVQ Level 3 in Business Administration, or equivalent in a relevant subject,
You'll also be joining an organisation that truly values its people, offering a range of benefits designed to support your wellbeing, growth, and work-life balance, including:
* Enhanced annual leave entitlement: 31 days rising to 34 with service (plus bank holidays)
* Excellent local Government pension
* Competitive salary and pay progression structure
* Supportive carer and parental policies
* Enhanced maternity, paternity and adoption leave
* Access to Occupational Health and confidential counselling services
* Supportive staff networks
* Access to Blue Light Card discounts, including cost of living support
* Professional development/support and opportunities career progression
Bradford Children and Families Trust is committed to safeguarding and promoting the welfare of children and young people and expects all employees to share this commitment.
If shortlisted, you will be required to disclose relevant information regarding criminal history prior to interview.
A Disclosure and Barring Service (DBS) check including a check against the Children's barred list, will be carried out on preferred candidates.
To arrange an informal discussion, please contact Rebecca Simmonds - Head of Business Support Services at
Closing Date: 21st September
Interviews: 30th September
* Salary PO1 - £38,220 - £40,777 per annum
* Job Reference bradfordcft/TP/653/341
* Contract Type Full Time / Permanent
* Closing Date 21 September, 2025
* Job Category Finance & Resources
* Location Shipley, United Kingdom
* Posted on 08 September, 2025