Product Engineer Support TechnicianbrbrLocation: Bury St. Edmunds / Newmarket, SuffolkbrbrSalary: £28,000 £38,000 per annumbrbrExcellent Benefits PackagebrbrThe Client:brbrOur client is a leading manufacturer and global provider of a diverse range of premium agricultural machinery products a thoroughly professional and excellent employer.brbrThe opportunity:brbrA diverse role for Product Engineer Support Technician in the Aftersales Team with a remit to develop engineering support material, training Distributor and Dealer Service Staff, providing phone support, diagnosing and fixing an issues etc. No two days are the same in this dynamic office, factory, and farming environment.brbrRequirements:brbr The successful candidate will ideally have an engineering and technical knowledge background, understanding of agriculture, and other languages would be advantageous, strong communication skills, and ablity to present small groups will be essential.br Be an active and enthusiastic person with attention to detail and the ability to work under pressure.br Able to build rapport with customers by understanding their requirements and establishing suitable solutions that work for both parties.br A self starter with a positive mindset and a can do attitude, you will be able to continue to learn and pass that information on to others.br Capable to work individually or as part of a team depending on the circumstances as well as be goal driven.br The role requires you to be able to communicate with other departments to feedback information for product, and production, development with a continuously improving mindset.brbrbrImportant Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone, or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.brbrAdditional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies Employment Businesses Regulations 2003.brbrKeywords; after sales support technician, training engineer, technical technician, phone, telephone, support agriculture, farming machinery distributor, dealer, helpdesk, call centre, Support technician, Service Engineer, Aftersales advisor, Aftersales support, Technician, Aftersalesbrbrbrbrbrbrbr&