Overview
Remote role within the UK with some travel. Salary up to 80k DOE plus commission (Realistic OTE 40k). 25 days holiday plus bank holidays. Full Bens package.
Our client is seeking a Senior SaaS business development / Sales Manager with a background in SaaS enterprise software; experience in fleet, logistics, or enterprise software is a strong advantage.
Responsibilities
* Lead, manage, and coach a high-performing SaaS sales team to consistently achieve and exceed targets.
* Set, monitor, and optimise team and individual KPIs aligned with company growth objectives.
* Drive your own sales in a fast-paced, ambitious SaaS environment.
* Collaborate with marketing, product, and customer success teams to refine go-to-market strategies and revenue plans.
* Analyse performance metrics and provide actionable insights to maximise sales effectiveness.
Key Skills and Qualifications
* Demonstrated track record of meeting and exceeding team and individual sales targets.
* Strong leadership, coaching, and motivational skills.
* Proven experience in large customer account management and customer success within a SaaS software business for strategic accounts, balancing company and customer interests to ensure customer success with products and services.
* Proven skills in upselling and expanding client account opportunities.
* Experience in developing Strategic Account plans to guide the customer on a successful journey and secure long-term relationships.
* Experience of engaging with stakeholders up to the C-level.
* Experience ideally in Telematics or fleet management software, or driver software.
* Ideally, experience in managing accounts for bus/coach fleets or bus operators in the UK is an advantage.
* Experience in health and safety management and an understanding of the processes surrounding driver behaviour and safety.
Role Expectations
* Lead, manage, and coach a high-performing SaaS sales team to consistently achieve and exceed targets.
* Set, monitor, and optimise team and individual KPIs aligned with company growth objectives.
* Business development; sales opportunities and participate in the sales process.
* Maintain opportunities within the CRM and provide accurate forecasts.
* Maintain high levels of customer satisfaction by proactively managing large customer accounts and issues.
* Gather customer software product and user feedback, communicate it to stakeholders, and act as the customer\'s trusted advisor.
* Develop new relationships within accounts from bottom to top (engage up to C-level).
* Ensure software renewals are dealt with promptly and efficiently, and seek opportunities to upsell.
* Execute product trials and evaluations with existing and prospective customers.
* Assist the Finance team with invoice accuracy and payment escalations.
* Understand the customer organization and the roles of their key employees.
* Act as the primary escalation point in the event of any issues.
Source notes: LNKD1_UKTJ
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