Job Title: Field Service Supervisor (GAC) – Water Treatment / Environmental Services
Location: UK field-based North West (regular travel; some overnights)
Salary: £50,000 - £60,000 + Bonus
Overview
We’re expanding our GAC field services team and hiring a hands-on Field Service Supervisor to lead technicians delivering granular activated carbon (GAC) filter changeouts, bulk carbon transfers, installations/removals, start-ups, inspections, and repairs. You’ll plan daily work, uphold safety (Confined Space, RAMS, permits), ensure quality and customer satisfaction, and stay practically involved on complex jobs.
What you’ll do
* Schedule and lead crews for GAC carbon transfers and filter services across client sites
* Conduct saturated carbon measurements and maintain accurate site databases
* Act as day-to-day escalation point for customers, forwarders, and subcontractors
* Enforce safety: toolbox talks, permit control, near-miss reporting, corrective actions
* Keep service equipment (hydroejectors, hoses, couplings) in top condition; initiate spares
* Collaborate with the Transport/Warehouse Manager on tanker fleet readiness and routing
* Drive continuous improvement in methods, tooling, and turnaround times
What you’ll bring
* Proven field service experience in GAC/water treatment/environmental services
* Strong hands-on capability in installations, changeouts, and fault-finding
* Confined Space, First Aid at Work, FLT (or willingness to refresh)
* Customer-facing confidence, clear communication, solid IT skills (Excel/service systems)
* Flexibility to travel and stay away when needed; full UK driving licence
Nice to have
* IOSH/NEBOSH; experience coordinating tankers/forwarders; knowledge of reactivation cycles
Why join
Lead a capable team, make a visible impact on service delivery, safety, and customer outcomes, and develop towards Operations Management with structured support and training