Job Role
We are looking for an Assistant Employment Adviser to support participants in finding and sustaining employment. Working alongside Employment Advisers, you will provide direct support by guiding job searches, identifying development opportunities, and organising job‑club activities.
We welcome individuals from diverse backgrounds and offer on‑the‑job training. We value an engaging personality, empathy, and the ability to create a warm, welcoming experience for participants returning to work.
In return, you will have a competitive salary and a range of benefits.
Salary and Benefits
Salary: £25,877.80 p.a
* 25 days annual leave + Bank Holidays + Birthday Day off (with option to buy additional days)
* 2 Volunteer Days
* Pension – 5% employee / 5% employer
* Healthcare Cash Plan, including 3× salary life assurance
* Annual pay review
* Refer a Friend scheme
* Free access to BenefitHub – online portal with retail discounts, cycle‑to‑work scheme and additional voluntary benefits
Key Responsibilities
* Meet and exceed personal performance targets (KPIs) and customer service standards while ensuring quality and compliance.
* Make initial outbound welcome calls and handle any participant concerns.
* Conduct welcome/introduction meetings for individuals or small groups face‑to‑face or via phone/video call, gather identification evidence and complete DWP administration.
* Undertake initial assessments, identify potential barriers, update records and book follow‑up meetings with Employment Advisers.
* Organise and conduct job search or job‑club activity on a 1‑to‑1 or group basis: prepare CVs, support applications, promote relevant opportunities, and reverse‑market participants to employers.
* Provide telephone and online support to a caseload of in‑work participants.
* Provide regular reviews and ad‑hoc support to enable participants to maintain employment, ensuring quality workplace support.
* Work with Employment Advisers to ensure in‑work plans are in place and review SMART development targets.
* Develop an understanding of specialist signposting services and build knowledge in areas such as disabilities, housing, and benefits.
* Source suitable job opportunities in the local labour market and support employer engagement events and bulk vacancy campaigns.
* Undertake direct marketing to employers using email, LinkedIn, Facebook, and Twitter.
* Provide pre‑employment support (travel planning, work wear, etc.) and maintain ongoing support after placement.
* Support exit reporting as participants leave the programme.
* Proactively participate in continuous improvement activities to enhance customer service.
Skills and Experience
Essential
* Good knowledge of the local labour market in the specified geographical location.
* GCSE or equivalent in English and Maths at Grade C or above.
* Fully IT literate in Microsoft Office 365, Teams, Skype for Business and other digital technologies.
* Experience working in a target‑driven environment.
* Experience delivering services to meet contractual and quality standards.
Desirable
* Knowledge of the employability industry.
* Experience working with people in the provision of information, advice & guidance.
* Full driving licence to enable deployment across a specified region.
Location and Hours
Office‑based role in Swindon.
37 hours a week – Monday to Thursday 8:30 am to 5:00 pm, Friday 8:30 am to 4:30 pm.
Closing Date
05 June 2026
Additional Information
SEETEC is one of the UK’s leading providers of employability and health services, supporting thousands of people to move into employment each year. We are committed to empowering people, safeguarding vulnerable groups, and promoting modern British values.
Dependent on the role you may be required to process a Disclosure and Barring Service (DBS) check. Seetec supports the recruitment of ex‑offenders and does not discriminate in any way. Our full policy statement on ex‑offenders can be found on our website.
Seetec is an equal opportunities employer and encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion, marital status, or pregnancy and maternity.
Seetec Group is an employee‑owned organisation that prides itself on a strong sense of community across the UK and Ireland.
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