?? Job Opportunity: Warranty Administrator in Newcastle ?? We're looking for a Warranty Administrator to join our team in Newcastle. If you have a keen eye for detail and strong organizational skills, this role is for you! Key Responsibilities:
* Handle all administrative tasks within the warranty department in line with company policies.
* Review warranty reports with the line manager to find improvement areas.
* Administer warranty policies to benefit the retailer, manufacturer, and customer.
* Maintain accurate records of warranty submissions, credits, rejections, and customer contributions.
* Ensure frontline staff correctly complete records when diagnosing warranty issues on vehicles.
* Maintain relationships with staff, specialist repairers, and manufacturer representatives.
* Inform relevant staff about recall campaigns and changes in warranty procedures.
* Stay updated on all warranty procedures and documentation and support other staff members on warranty-related matters.
Skills and Experience:
1. Excellent communication and organizational skills.
2. Ability to work well under pressure.
3. Strong verbal and written communication skills.
4. Proficiency in computer systems, databases, word processing, spreadsheets, and audit processes.
5. Strong organizational and time-management skills.
6. High atte...