Description
JOIN US
We may be new, but our hotels, the ibis Styles and Mercure Paignton, are already building a reputation for exceptional service, a stunning seaside location, and a commitment to creating memorable experiences for our guests.
Our employees work across both hotels, creating a welcoming team culture. Managed by RBH management, we believe our people are our biggest assets and value diversity, health & wellbeing, sustainability, and individuality—setting us apart from competitors. This is why we are rated Top 30 Best Places to Work in Hospitality!
We foster a supportive and inclusive environment, providing ongoing training, career development, and the opportunity to work with a passionate team dedicated to delivering exceptional service.
Our Benefits
* Discounted hotel room rates for you and your friends & family
* An additional day's holiday for your birthday
* Enhanced Maternity, adoption & shared parental leave
* Course Sponsorship
* 30% F&B discount at RBH hotels
* Refer a Friend scheme (earn £250 per referral up to 5 referrals)
* Flexible working arrangements
* Wagestream - choose how and when you get paid
* Life Insurance
* Employee Assistance Programme
* Social and wellness events and activities throughout the year
* Free meals on duty, saving over £1000 annually
* Employee of the Month/Year recognition
* Hourly rates: under 20 years old - £10.92, 21 and over - £12.21 on a zero-hour contract
* Discounts in supermarkets and on days out
* Gratuities and service charges paid
And much more!
A Day in the Life of a Food & Beverage Team Member
What you'll be doing...
* Welcoming guests warmly and providing attentive service to ensure a memorable experience.
* Taking and accurately processing food and drink orders, noting special requests.
* Serving food and drinks while maintaining high presentation standards and smooth timing.
* Setting up, cleaning, and resetting tables and service areas to keep the dining space inviting.
* Preparing and serving a variety of beverages, including basic barista duties and non-alcoholic drinks.
* Assisting with inventory and restocking supplies to keep the dining area stocked.
* Upholding hygiene and safety standards to ensure a compliant workspace.
* Collaborating with kitchen and bar teams for seamless service.
What We Need From You
* A friendly, professional approach with a passion for positive guest experiences.
* Previous food and beverage service experience is a plus, but willingness to learn is valued.
* Clear communication skills for confident guest and colleague interactions.
* Attention to detail in order accuracy and food presentation.
* Team-oriented mindset, ready to support others for smooth service.
* Flexibility and energy to handle peak times in a fast-paced environment.
Equal Opportunities
RBH Hospitality Management is an equal opportunity employer. We promote diversity and an inclusive, people-first culture. If you require reasonable adjustments during our process, please contact us.
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