Fixed Term - 12 month contract
We are looking to recruit a Resident Liaison Officer to join our team covering St Albans.
We’re seeking someone to support the new site manager on one of our large projects. You’ll work on our Fire Door Program and external cladding projects across the borough of St. Albans.
About the Role
As our Resident Liaison Officer, you will serve as the primary point of contact between residents, project stakeholders, and the project team. The successful candidate will be responsible for fostering positive relationships with residents, addressing their concerns, and ensuring their needs are met.
You will deliver high-quality service, providing first-class liaison and administrative support to our project team in a professional and efficient manner.
About You
Candidates will have experience as a Resident Liaison Officer or similar role, ideally within a social housing or council environment. You should be able to establish and maintain effective customer relationships with residents from diverse backgrounds. Well-organised and empathetic, you’ll have excellent verbal, professional telephone manner, and written communication skills. IT literate with experience working with all Microsoft programmes.
Experience working on Planned Works schemes would be advantageous.
You must hold a clean, valid UK driving licence and be willing to travel between properties.
Benefits
* Profit Share Discretionary Annual Bonus Scheme
* 26 Days Holiday & Bank Holidays
* Enhanced Pension Plan
* Private Medical Insurance (Including 24hr GP)
* Life Assurance
* Share Save
* Enhanced Maternity & Paternity Pay
* Work Perks Discounts & Vouchers
* Buy & Sell Holiday
* Flexible Working & Flexible Bank Holidays
* Cycle to Work
* Volunteering (2 days paid)
* Learning & Development Opportunities
* Extensive Wellbeing Support, including EAP
* Loyalty & Values Awards
* Funded Professional Subscription
About Us
Morgan Sindall Property Services provides integrated asset management for housing associations and local authorities, focusing on improving residents’ living conditions and leaving a lasting community legacy. Our services include responsive repairs, void refurbishments, compliance services, and planned maintenance works.
With over 1000 employees, we foster a culture that puts people first, encourages innovative thinking, and prioritizes customer satisfaction.
Build your career with a leading property services company that values diversity and talented individuals.
MSPS supports the resettlement of armed forces personnel.
We shortlist and interview throughout the advert duration. We encourage early applications to avoid disappointment. We reserve the right to close the advert early if we receive a high volume of suitable candidates.
#J-18808-Ljbffr