Job Summary
Playing a pivotal role in providing and maintaining a first class delivery/collection service to tenants and internal departments, the Logistics Operative will take ownership of performing a complete Goods Inwards function to meet the requirements of a dynamic site logistics and delivery service at Discovery Park.
Company background
Discovery Park is a thriving life science community, a hub for visionary entrepreneurs and leaders, and the ideal environment for businesses to start, scale, and succeed. Our motto, "Space to discover, freedom to grow," encapsulates the spirit of innovation and collaboration that defines our unique ecosystem.
Discovery Park Management Ltd plays a pivotal role in nurturing this vibrant community. We are the backbone that supports all aspects of the park, from driving the parks growth or maintaining its buildings and grounds to its roads and infrastructure. Our team of specialists possesses the expertise to create and adapt almost any of our structures, ensuring that our tenants have the facilities they need to thrive.
In addition to facility support, we also provide essential utilities to all the buildings within the park. Whether it's power, steam, gas, demineralised water, or waste management through our Waste Water Treatment Facility, we have everything covered. Our commitment to service extends beyond utilities, as we offer valuable amenities such as front-of-house services, security, cleaning and conferencing facilities, with welcoming reception teams strategically located within the Visitor Centre, Discovery Park House and the Gateway. Supporting all of which are our vital back-office support functions.
At the heart of Discovery Park Management Ltd are our core values. These values guide every aspect of our operations, from how we engage with our customers, stakeholders, and each other to the business we aspire to be.
Our values foster a culture centred on quality and continuous improvement. We are dedicated to Inspirational Leadership and being People Focused, principles that enable us to achieve Operational Excellence and create a Community Spirit.
We are deeply committed to continuous improvement and driving efficiencies in how we operate. We recognise that innovation and optimisation are fundamental to our success in meeting the evolving needs of our stakeholders and achieving our strategic objectives.
Our diverse workforce takes on the responsibility of delivering our plans and overseeing day-to-day operations. We recognise the importance of ensuring that our people are not only engaged and supported but also provided with opportunities for development and safe deployment within the business. This commitment allows us to realise the park's vision effectively and sustainably.
Essential Duties and Responsibilities
In this role, your essential responsibilities will include, but are not limited to:
* Package Receipts: Accurate checking of inbound/outbound packages and goods. Reporting of damaged packages when required.
* Package Management: Effective and timely delivery/shipment of all packages and goods across site.
* Documentation: Accurate input of package data onto spreadsheets.
* Customer Liaison: Effective and timely responses and solutions to tenant and staff enquiries. Follow up enquiries as required.
* Flexibility: Work across multiple site locations delivering excellent customer service.
* General: Provide limited cover to the Estates Manager as required.
Flexibility and the ability to prioritise efficiently will be crucial for success in this role. The successful candidate will need to demonstrate the ability to work effectively both independently and as part of a team. This includes being self-motivated and capable of managing your own tasks and deadlines, while also being able to collaborate with colleagues, tenants and external couriers, contribute to team goals and communicate effectively within the group. Balancing these skills will enable you to adapt to various priorities and responsibilities, ultimately leading to successful outcomes.
The Logistics Operative's core working hours are as follows:
08:00 To 17:00 Monday to Friday
Accumulative 1 hour unpaid breaks broken down as agreed with management based on a full working day.
Average of 40hrs per week – work annualised.
Essential Person Specification
* Documentation: Keeping detailed records of inbound and outbound packages and goods.
* Strength and Endurance: Have the ability to perform demanding tasks, including lifting heavy objects and standing for long periods.
* Troubleshooting and Adaptability: Ability to diagnose issues and determine effective solutions. Capacity to handle unexpected problems and adjust plans as needed.
* Prioritisation: Ability to manage multiple tasks and prioritise work effectively.
* Knowledge of Safety Protocols: Experience and understanding of adhering to safety regulations, procedures, and best practice.
* Collaboration: Working well with tenants, staff, external couriers and management.
* Flexibility: Willingness to assist others as required and meet changeable deadlines.
* Responsiveness: Ability to address tenant and staff enquiries promptly and effectively.
* Attention to Detail: Ability to input data correctly and efficiently into spreadsheets
* Computer Skills: Must be proficient in the use of Microsoft Office applications e.g. Word, Excel, Outlook
* Driving: Full, clean driving licence.
Desirable
* Safety: Creating and Implementing safety procedures for all required tasks.
* Training / Certification: Forklift truck
Annual Salary: £25,396.80
Our benefits include*:
* 10 days/8 shifts company sick pay
* 25 days annual leave plus bank holidays
* Discount and recognition platform
* On-site gym
* 10% discount at our onsite catering
* Free onsite parking
* Employee Assistance Programme (EAP)
* Enhanced overtime rates
*Benefits listed are based on working full-time and are subject to change.
The closing date for this role will be Wednesday 8th October 2025. We may decide to close the job opening sooner should there be a high volume of applications.
Note: The Job Description is not intended to be all inclusive. The job holder may be required to perform other related duties to meet the on-going needs of the Company.
Job Type: Full-time
Pay: £25,396.80 per year
Work Location: In person