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Ecommerce & client services intern

Aberdeen
Internship
Victoria Beckham
Service
Posted: 26 May
Offer description

Please note that only current university students who are required to complete a placement year as part of their course are eligible for this placement opportunity.


Victoria Beckham Ltd offers a selection of work placement opportunities for those currently studying at university and looking to gain experience in the Fashion Industry. The placements we offer provide a varied and tangible learning experience that can be applied to roles in the future and support the university learning experience.


Location: Hammersmith, London

Placement: 12-month placement, with the anticipated start date of July/August 2025


We are looking for a motivated individual to join our Digital team in a dual role, splitting time between the Ecommerce and Client Services teams. The ideal candidate will have a genuine interest in the ecommerce fashion space, with a strong desire to learn and grow in a fast-paced luxury environment. In this role, you will gain a comprehensive understanding of the inter-departmental collaboration between teams within the Digital department, as well as hands-on experience in ecommerce shoot production.


Ecommerce Responsibilities:

* Supporting the Ecommerce Photography & Merchandising Coordinator with season Ecommerce shoots, including collating samples, deck preparation & on-set styling assistance
* Uploading and selecting ecommerce imagery to the Shopify platform for approval
* Supporting the Ecommerce Coordinator with on-site collection launches through product data enrichment sheets
* Daily platform checks across the three Victoria Beckham ecommerce sites, raising any issues
* Weekly team operational tasks as requested


Client Services Responsibilities:

* Support the Client Service team with queries/tickets and client-facing via email, live chat, and phone
* Flag/Escalate Customer Feedback where appropriate


Skills & Requirements:

* An interest in working within the Digital space and an enthusiasm for the luxury customer experience
* Strong organisational skills and attention to detail, with the ability to manage multiple tasks
* Ability to work to deadlines
* Positive and proactive attitude with a great work ethic
* Willingness to learn
* Excellent written and verbal communication skills
* Enjoys problem solving
* Some experience working with Microsoft Office & Google Suite (particularly Excel/Google Sheets)
* Experience with Shopify is a plus, but not essential


Full-time Monday to Friday (flexible 10am until 6pm)

Hybrid working


Please ensure you have fully read and understood the requirements before applying for this position. Internships at Victoria Beckham are only open to candidates who are currently enrolled in a full-time, higher education course. If you are not currently a student, you are not eligible to apply for this position.

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