The Systems Training Partner plays a key role in creating, developing and delivering high-quality, consistent, and engaging systems training for new starters and existing colleagues. Supporting the onboarding process by ensuring new starters are confident and competent in using core business systems, contributing to a smooth transition into their roles and ongoing operational efficiency.
This role is also key to designing and delivering training as a result of projects or business change.
Key Accountabilities
* Designing and delivering systems training sessions (virtual and in-person).
* Supporting the development and maintenance of training resources, including documented processes, videos, and e-learning.
* Acting as a point of contact for system-related training requests and queries.
* Engaging with stakeholders, IT, project teams and other SME's to ensure all training content is accurate and up to date and addresses business needs.
* Supporting the Systems and Integration Training Lead to identify training needs, opportunities and develop training offers.
* Monitoring training completion and follow up on feedback from learners to continuously improve training delivery, resources and materials.
* Assisting in the rollout of new systems or updates by providing training and support as part of a project team or as a result of the Change Management process.
* Contributing to the continuous improvement of training strategies, methodologies, and technologies used within the organization.
* Being an ambassador for the wider Talent, Learning and Organisational Development and People Teams, demonstrating knowledge of the key services we offer as a wider team, being able to signpost where appropriate.
You'll ideally come to the role with -
* A strong understanding of our core business systems (eg, Dynamics, The HUB, ROCC, DRS, Contractor Portal, Dayforce, Microsoft products).
* Experience of defining, designing and delivering training solutions that address business needs.
* Experience of creating or maintaining training documentation and resources.
* Experience in the delivery of a wide range of training methods to a wide and diverse organisation with different learning styles and technical abilities.
* Experience in working within project teams to deliver training solutions that address business needs.
* Expert level of IT skills. A proactive, organised and detail orientated approach.
* Excellent communication and interpersonal skills.
* Certification or coursework in training, education, or relevant software platforms (e.g., Microsoft, Dynamics, CIPD).
The role is a hybrid role, so you'll be able to base yourself from home. There will be a requirement to complete in person training from time to time so being happy to travel throughout our operating region is a must, you'll ideally be located within the region or close by. Due to the travel required you will hold a full UK driving licence and have access to a vehicle for work purposes.
Our operating region includes, Hampshire, Wiltshire, Somerset, Dorset, Devon, Cornwall and London.
What’s in it for me
We invest in our colleagues because we know if they have a better day at work, the service our customers receive will be better. The Aster Offer is our offer to our colleagues to ensure they have a great day at work and includes things like:
* Flexible working – whilst some roles need to be carried out in a specific place at a specific time, where possible we encourage our colleagues to work to their own schedule at a location that suits them, their team and our business’ needs
* A focus on colleague wellbeing – workshops, an employee assistance programme offering counselling and support, mental health training and a health cash plan
* We invest in colleagues’ careers and development through our leader and colleague development frameworks
* Defined Contribution Pension and attached life assurance
* Volunteering hours available to all colleagues to enable them to give back
* Savings at cinemas, gyms, holidays, days out, various shops and eateries and lots more
* Enhanced leave
* We celebrate colleagues who go above and beyond with a range of personalised recognition initiatives
Ready to apply?
To apply, please use information provided in the advert and role profile to let us know why you’d be good for the job. Please submit a copy of your up-to-date CV along with a supporting statement.
We create an inclusive workplace that promotes and values diversity and believe that creating an environment where everyone, from any background, can do their best work is the right thing to do.
Aster is not a sponsorship organisation and all candidates will be required to verify their right to work in the UK prior to commencement of employment with the Aster Group & it’s subsidiary brands.