Commission new LED signage systems and troubleshoot faults
Manage workshop operations and product testing
Deliver technical support to clients via phone, email, and site visits
Develop new products with suppliers and write technical specifications
Conduct Factory Acceptance Tests and ensure product quality
Provide training to clients on product usage
Support the sales team with technical advice
Assist with on-site project work and resolve remedial issues
Oversee stock and parts management
Essential Skills & Qualifications:
Background in electronics/electrical engineering
Hands-on experience with electrical and electronic systems
Ability to read schematics and conduct fault diagnostics
Familiarity with data communications and Windows-based software installation
Bachelor's degree in Electronics or a related field
Full UK driving licence
Experience with LED components, AV equipment, and network protocols (TCP/IP, RS232/485)
Knowledge of DNS, port forwarding, cloud server setup
Familiarity with video/picture editing software
CSCS, IPAF, or PASMA certifications
Personal Attributes:
Strong communication and customer service focus
Logical thinker with high attention to detail
Positive, proactive, and team-oriented
Innovative and practical problem solver
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