The University At Durham University we are proud of our people. A globally outstanding centre of educational excellence, a collegiate community of extraordinary people, a unique and historic setting - Durham is a university like no other. We believe that inspiring our people to do outstanding things at Durham enables Durham people to do outstanding things professionally and personally. Across the University we have a huge variety of roles and career opportunities, which together make us a large and successful community, which is a key hub of activity within our region and nationally. We would be thrilled if you would consider joining our thriving University. Further information about the University can be found here. Find out more about the benefits of working at the University and what it is like to live and work in the Durham area on our Why Join Us? - Information Page. The Role and the Department The Arrow Programme is a collaboration between Durham University, Newcastle University, Northumbria University and the University of Sunderland. In a nutshell, the Arrow Programme links business with knowledge and research within the university to help foster economic growth in our region. Through the work of a network of Business Development Managers located in the four institutions, the Arrow model aims to provide a catalyst function identifying and linking innovative businesses to Innovation Associates and specialists within academic departments who can help them to undertake collaborative research and innovation activities, supported by funding. Durham University is seeking to recruit an additional Innovation Associate for their Arrow team to work on the new UK Shared Prosperity Fund (UKSPF) financed Arrow innovation support programme. The Arrow project is part of the larger regional In-TUNE programme, which is part-funded by the UK Government through the UK Shared Prosperity Fund, supported by Durham County Council and the North East Combined Authority (NECA). Working in the Durham University Arrow team, the successful candidate will co-ordinate, project manage and deliver a portfolio of collaborations between Durham University, businesses, and external partners. The candidate will have a key role in helping to develop and support North East based businesses to develop and commercialise new products and services, which will help the University to develop a pipeline of projects with regional businesses and contribute to raising the innovation and economic potential of businesses in the region. Innovation Associate's responsibilities on a day-to-day basis include: Acting as the main point of contact for all parties involved (academics, researchers and commercial staff) in an allocated portfolio of short tasked based projects, co-developed around the client's needs. Be an externally facing representative for Durham University at regional networking events and other external engagements. Delivering bespoke collaborative research and innovation support activities for regional businesses, this can include: Designing the project plan, with guidance from the academics and external businesses. Conducting literature reviews. Conducting primary/secondary research. Performing laboratory experiments. Conducting data analysis. Facilitating consultations. Coordinating the collaboration between relevant academics at North-East Universities and external partner representatives. Producing written reports and / or presentations for external businesses. Producing marketing materials from external business engagement activity. Supporting administrative tasks for internal reporting. Candidates will have (or be working towards) a postgraduate degree (ideally Ph.D.) in any of the sectors: Foundation Sciences / Renewable Energy / Data Sciences / non-clinical biosciences. Additionally, previous experience of developing and delivering short-term research and innovation projects related to new product development or emerging technologies would be useful. Experience of working in or with small medium enterprises (SMEs) is preferred, although relevant experience of working with large corporates / multinationals (in relevant sectors) would also be considered. The role involves engaging diverse stakeholders across various organisational functions, strong collaboration and communication skills are highly sought after. Familiarity with technical facilities, analytical services, and contract research environments is also desirable. Lead responsibility for the Arrow Project at Durham University lies with the Research and Innovation Services (RIS) team. The post holder will report to a Senior Manager in Commercialisation and Economic Development Group of RIS, whose remit is to drive spinout creation, licensing activity and major economic development projects and strategic relationships. The RIS Team provides guidance, expert advice and hands-on support for all aspects of research and research-related work, including securing funding, working with partners, undertaking knowledge exchange, demonstrating impact, commercialising outputs, ensuring good research practice and supporting professional development. The Economic Development team within the RIS directorate works with external organisations and our academic colleagues to facilitate the creation of new research and commercial opportunities and to ensure that Durham University's research is world-changing with local, regional, and global impact and reach. The base location for this role is Boldon House, our exciting new professional services hub. Boldon House is situated on the outskirts of Durham near the Arnison Centre in Pity Me. Boldon House brings a number of professional services teams together in a vibrant office environment which supports collaborative working and is designed to embrace hybrid working. To find out more, visit the project webpage: Boldon House - Durham University. Further information about the role and the responsibilities is at the bottom of this job description. Working at Durham A competitive salary is only one part of the many fantastic benefits you will receive if you join the University: You'll receive 30 days annual leave (pro rata) per year in addition to 8 public holidays and 4 customary days per year - a total of 42 days per year. We offer a generous pension scheme, and as a new member of staff you will be automatically enrolled into the University Superannuation Scheme (USS). No matter how you travel to work, we have you covered. We have ample parking across campus, a cycle to work scheme which helps you to buy a bike and discount with local bus and train companies. You can also take advantage of our cost-effective and environmentally friendly Tusker Car Benefit Scheme, allowing you to lease a brand-new electric or hybrid vehicle with savings on tax and National Insurance. We have a genuine commitment to developing our colleagues professionally and personally. There is a comprehensive range of development courses, apprenticeships and access to qualifications and routes to develop your career in the University. All staff have dedicated annual time to concentrate on their personal development opportunities. We provide wide-ranging health and wellbeing support including discounted membership for our state-of-the-art sport and gym facilities and access to a 24-7 Employee Assistance Programme. Our on-site nursery is rated Outstanding by Ofsted, and you can access holiday camps for children aged 5-16. Our family-friendly policies, including maternity and adoption leave, are among the most generous in the higher education sector (and likely above and beyond many employers). We offer all staff the opportunity to take part in volunteering activities to make a difference in the local community. You can access exclusive discounts via our benefits portal including money off at supermarkets, high street retailers, IT products such as Apple, eating out and days out at various attractions. Various salary sacrifice schemes are also available to help you take advantage of tax savings on benefits. If you are moving to Durham, you may be eligible for help with removal costs, and we have a dedicated team who can help you with the practicalities such as house hunting and schools. If you need a visa, we cover most visa costs and offer an interest-free loan scheme to pay for dependant visas. Discover more about our total rewards and benefits package here. Durham University is committed to equality, diversity and inclusion Our collective aim is to create an open and inclusive environment where everyone can reach their full potential and we believe our staff should reflect the diversity of the global community in which we work. As a University equality, diversity, and inclusion (EDI) are a key part of the University's Strategy and a central part of everything we do. We also live by our values and our Staff Code of Conduct. At Durham we actively work towards providing an environment where our staff and students can study, work and live in a community which is supportive and inclusive. It's important to us that all of our colleagues are aligned to both our values and commitment to EDI. We welcome and encourage applications from members of groups who are under-represented in our work force including people with disabilities, women and black, Asian and minority ethnic communities. If you have taken time out of your career, and you feel it relevant, let us know about it in your application. If you are a candidate with a disability, we are committed to ensuring fair treatment throughout the recruitment process. We will make adjustments to support the interview process wherever it is reasonable to do so and, where successful, reasonable adjustments will be made to support people within their role. What you need to demonstrate when you apply/Person Specification When you apply it is important that you let us know what skills/experience you have from a similar role and/or what skills/experience you have which would make you right for this role. Further information about the role and responsibilities is at the end of this job description. Where a criteria has an asterisk* next to it, it may be given additional weighting when your application is considered. Your application should cover the following criteria: Essential Criteria Qualifications/Experience 1. Educated to degree level (and ideally PhD level) in any of the sectors: Foundation Sciences / Renewable Energy / Data Sciences / non-clinical biosciences - or equivalent experience). 2. Knowledge and expertise in the delivery and development of research and innovation activity within a university environment. 3. Experience of providing specialist advice and guidance to a range of stakeholders (including within an academic and business environment). 4. Relevant experience in delivering R&D or innovation projects with a commercial focus. 5. Ability to collate, analyse and synthesise solutions from a number of sources, including literature reviews, large datasets and industry / research and technology academic experts. 6. Experience of project management and relevant business operating procedures (e.g. contract approval, financial understanding, project close out, etc.). 7. High level of organisational and time management skills and able to manage a range of tasks simultaneously. Skills/Abilities/Knowledge 8. Excellent spoken and written communication skills including the ability to develop effective working relationships, both internally and externally. 9. Strong digital competence across a range of digital devices and apps including including digital communication tools, Microsoft 365 applications, business systems. 10. Committed to continuing professional development to maintain professional recognition. 11. Knowledge and experience of ensuring compliance with regulatory and organisational policy and guidelines. 12. Ability to solve problems and decide on and plan appropriate solutions. 13. Ability to work effectively in a project team. 14. Ability to work calmly and efficiently under pressure. Desirable Criteria 1. Experience of working with small to medium enterprises. 2. Experience of developing and delivering short term research and innovation projects. 3. Experience of experimental work, data analysis and lab techniques. How to Apply To progress to the assessment stage, candidates must evidence each of the essential criteria required for the role in the person specification above. It will be at the discretion of the recruiting panel as to whether they will also consider any desirable criteria, but we would urge candidates to provide evidence for all criteria. Please don't forget to check if there is any weighted criteria (see above). While some criteria will be considered at the shortlisting stage, other criteria may be considered later in the assessment process, such as questions at interview. Submitting your application We prefer to receive applications online. We will update you about your application at various points throughout the selection process, via automated emails from our e-recruitment system. Please check your spam/junk folder periodically to make sure you have not missed any of our updates. What you need to submit • A CV: and • A supporting statement or covering letter which outlines how you meet all of the criteria within the Person Specification. Contact details For a chat about the role or any further information please contact Karl Gardiner, Economic Development Senior Manager: karl.c.gardiner@durham.ac.uk Typical Role Requirements Service Delivery/Development Expected to work flexibly with academics, researchers and commercial staff to deliver business and innovation support and collaborative activities for SMEs. This could include project scoping, assessing needs, conducting literature reviews, conducting primary/secondary research, facilitating consultations and supporting project team staff to analyse and make sense of the knowledge from various sources to provide meaningful insight directly supporting the aspirations of the SME. Projects typically last between a few days up to circa one month. Act as the main point of contact for all parties involved in an allocated portfolio of projects on a day-to-day basis by continuous communication with client project staff and internal and external collaborators. Responsible for the effective management of project plans; ensuring projects hit decision gateways and other identified milestones. Identifying and resolving any potential issues in meeting these milestones. Organise regular project update meetings, maintaining appropriate communication with all stakeholders. Organise, prepare documentation for, attend and write minutes for meetings of the individual projects. Prepare regular reports and presentations for the Programme Manager. Prepare for, and facilitate any audits, inspections and client meetings. Develop case study information for all managed projects. Show a commitment to equality, diversity and inclusion, and the University's values. Review and look for ways to improve systems and procedures that are relevant to your area of work in line with the University's frameworks and regulations. Provide specialist advice and guidance relating to your professional area of expertise, in line with the University's policies, regulations and values. Manage the delivery of assigned Arrow projects across the University to a high standard. Provide the best possible service by continually reviewing what is required from staff, students and others who you work with and contribute to ideas and service improvements. Provide specialist knowledge and support when interpreting and analysing complex data and information sources. Look for ways to improve processes, techniques and outputs/results across all areas of your work. Identify any learning needs that should be met by the service and design activities and arrange any training. Planning and Organisation Contribute to operational leadership teams to influence the type and level of services that are provided by Arrow. Contribute to progressing the strategic and operational priorities of the RIS team. Seek feedback from colleagues so that the Arrow Programme adapts to meet customer expectations and to plan future requirements. Analyse data on the level of service being provided by the Arrow Programme to recommend areas for future improvement. Meet the development needs of your stakeholders, providing training when required. Manage budgets and expenditure including buying (and returning) goods and services. Communication/Liaison Provide advice and share guidance with your stakeholders to ensure that the University's policies, procedures and regulations are complied with. Use your operational expertise to lead and participate in business meetings, working groups and sub-committees. Coordinate and organise committees and other business meetings and deal with any related complaints. Update policies and procedures in response to any internal or external changes. Use your expertise to provide training or guidance to other stakeholders. Create positive working relationships, including internal and external networks, using your networks to increase your knowledge and skills and swap information with peers. Any other reasonable duties. Specific role requirements Ability to travel regionally. Useful links If you would like further information you may find the following will help: https://arrowinnovation.org.uk/ Please note that in submitting your application Durham University will be processing your data. We would ask you to consider the relevant University Privacy Statement Privacy Notices - Durham University which provides information on the collation, storing and use of data. SECONDMENT The post is part time [0.6FTE] and fixed term to 31st March 2026 and may be offered on an internal secondment basis subject to the agreement of the current line manager. If an internal member of staff is appointed to this role on a secondment basis, for pension purposes this will be processed in line with Step-Up arrangements. For further details please click here. When appointing to this role the University must ensure that it meets any applicable immigration requirements, including salary thresholds which are applicable to some visas.