Job overview
Expression of Interest opportunity has arisen for the right candidate to work along side the current team leader in ensuring that the effective and efficient co-ordination of elective waiting list admissions is undertaken, maintaining a high quality service to all users. This will involve validation of waiting lists and liaison with others to maintain efficient waiting times, including appropriate input to the Bluespier theatre system. The post holders will also assist in the day to day running of the office, demonstrating leadership and organisation skills.
Main duties of the job
1. Day to day management of admissions office staff, including work allocation, checking and evaluating work and identifying training needs. Facilitates training in specific areas of the management of inpatient waiting lists and booking.
Implement the Trust Inpatient Waiting List Policy across the Trust, setting up and maintaining agreed standards for communication with clinicians, patients and GP’s.
Ensure that management of inpatient services supports local waiting time targets and that the booking process is integrated into management of these admissions.
Working for our organisation
Harrogate and District NHS Foundation Trust (HDFT) cares for the population in Harrogate and the local area, as well as across North Yorkshire, Leeds and parts of the North East.
At HDFT we provide outstanding care to both our patients and our staff and we value Kindness, Integrity, Teamwork and Equality. If you’re looking for an interesting and rewarding career in the NHS, where you can make a real difference to patients’ lives, HDFT could be the place for you!
We offer colleagues:
* A supportive culture so colleagues can bring their whole selves to work.
* Staff Recognition - as well as regular appraisals, we recognise achievements with our Making a Difference & Team of the Month Awards, along with annual Colleague Recognition Awards.
* Employee Support and wellbeing – we offer a wide range of staff benefits including an Employee Assistance Programme, counselling service and a fast-track Physiotherapy service.
Please note:
* Due to high levels of interest, posts may close early if we reach a sufficient number of applications
* Visa sponsorship is only available for certain roles. Please ensure the role you are interested in meets the criteria for a visa before submitting your application.
* Please also be aware that the Trust does not offer relocation packages for Agenda for Change roles.
* All job offers are subject to satisfactory pre-employment checks.
Detailed job description and main responsibilities
Person specification
Must be in current role as Admissions office Administrator
Essential criteria
* Evidence of secondary Education/GCSE including Maths and English
* Experience of dealing with the General Public/good customer service
* Managing an office team, e.g allocating workload, rota planning, absence management, appraisal, recruitment, interpretation of HR policies
* Developing staff training and induction packages and delivery of training
Desirable criteria
* Experience of working within a clerical healthcare setting
* Ability to work in fast paced changing environment