JUNIOR ASSOCIATE
The role encompasses the business activities of State Bank of India UK Limited.
It involves ensuring that all tasks listed below are completed accurately, within
established cut-off times, and in full compliance with risk management standards,
maintaining a high level of precision and error-free execution
2 JOB RESPONSIBILITY
Processing inward clearing cheques, BACS credit and debit files with returns on
cut off time to avoid risk/loss to the Bank.
Checking whether stop payments and cancellation are in place and actioned
when it comes to payment/clearing.
Ensure customer chargeback queries are taken up with MasterCard on time and
tracking of chargeback on a regular basis.
Ensure all customer-related queries are attended in CRM/RMS.
Debit card reconciliation and related issues.
Processing the outward clearing and rejection entries after checking whether total is
tallied.
Monitoring and setting up standing orders instructions in line with the customer's
request.
Ensure that all faster payments requests are processed with necessary approvals
in line with our policy and customer signature is matched.
Co-coordinating with other departments/branches in case of any queries related
to clearing work.
Assisting the team members to get the job done on time.
Reconciliation of internal accounts.
Ensure that all day to day is completed at the end of the day.
Other day to day work for department.
3 COMPETENCY
Conversant with Microsoft Office
Strong knowledge and experience of Finacle and other banking applications
Has strong knowledge of banking regulations and the AML and KYC
procedures of the Bank
4 KEY INTERACTIONS/NETWORKS
Team members within the Operations team, Internal stake holders, Branches
and Call Centre