Reactive Maintenance Supervisor – South East London
Contract type: Permanent, Full Time 40 hours per week
Salary: £47,989 to £51,650 per annum
Reporting office: River House, Sidcup DA14
Working location: South East London, Lewisham & Bromley
Working pattern: Shifts between 8am and 5pm Monday to Friday, with call‑outs on rota basis
Responsibilities
You will lead a team of approximately 10 multi‑trade and specialist maintenance operatives covering reactive repairs across the neighbourhood. The role reports to the Maintenance Team Manager and involves liaising with Housing Management, Property Services, Surveying, Caretaking, Planning and Scheduling, Contact Centre and other supervisors to ensure consistent service delivery. You will be responsible for meeting Direct Maintenance KPIs, analysing data, predicting outcomes, providing guidance, and maintaining financial acumen and budget management.
Qualifications & Experience
* Proven leadership experience managing a dispersed maintenance team within social housing or local authority settings.
* Strong written and verbal communication skills.
* Knowledge of trades and maintenance practices.
* Ability to deliver KPIs and manage budgets.
* Passion for inclusive working practices and motivation of team members.
* Full manual driving licence.
* Good understanding of Health and Safety, including asbestos, with the ability to train and enforce team compliance.
* Experience in performance management, absence management and recruitment decision input.
Benefits
Excellent pension plan (up to 6% double contribution), 28–31 days Annual Leave (increasing with length of service), bank holidays, Westfield Health Cash Plan, non‑contributory life assurance, up to 21 paid volunteer hours, lifestyle benefits, Employee Assistance Programme and more.
About L&Q
L&Q is a leading UK housing association dedicated to delivering high‑quality housing and inclusive communities. For more information, visit www.lqgroup.org.uk.
Reasonable Adjustments
Reasonable adjustments may be accommodated. Please email lqcareers@lqgroup.org.uk.
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