Join to apply for the Security Officer role at Mitie Cleaning & Hygiene Services.
Job Overview
* To protect our customer's property, people and/or assets by providing security services in direct accordance with the sites published Assignment Instructions (AI's) and any subsequent changes.
* Deliver results that meet and/or exceed the Key Performance Indicators / Service Level Agreements for the customer through full responsibility and accountability, providing a service that aids in the retention of the contract.
* To undertake additional training to ensure continuous self‑development.
Main Duties
* Be aware of and ensure compliance with all aspects of policies and relevant legal and regulatory requirements as directed by the Security Account Manager and in accordance with UK Law and Guidance bodies.
* Fully and satisfactorily complete all tasks and duties on site as defined within the published Assignment Instructions (AI's).
* Proactively refer to and review the published Assignment Instructions, familiarising oneself with any changes and suggesting additional amendments that will improve or enhance the current level of service.
* Comply with Industry and Statutory Legislation (you are required to obtain a front‑line licence in either Security Guarding or Door Supervision), which must be worn at all times while carrying out duties. The Customer also requires a CCTV PSS SIA Licence, and additional courses are contractually required.
* Comply with legal obligations and safety requirements of the role.
* Follow instructions and procedures appropriately without unnecessarily challenging authority.
* Work in a systematic, methodical and orderly way.
Training
* Fully and satisfactorily complete all required competency training.
* Undertake additional training to ensure continuous self‑development as directed by the Security Account Manager.
* Use technology to achieve key work objectives and develop job knowledge and expertise through continual professional development.
* Renew licence 16 weeks before expiry.
Security and Health & Safety
* Look out for and immediately report any Health & Safety hazards or potential hazards on site.
* Keep alert to any threats or changes within the work environment to take appropriate action to reduce the chance of disruption, loss or damage.
* Use common sense and initiative by immediately involving others if a situation appears to become threatening.
* Maintain professional conduct in the face of difficult situations and challenging customers.
* Complete an accurate, detailed notebook entry as soon as possible after any incident, which can then be used as part of the Incident Report process.
* Stick to schedules and demonstrate commitment to Mitie and the Client.
* Ensure check calls are being carried out at the allocated time slot as stipulated in the Assignment Instructions (AI's).
* Call emergency services and Communication Centre to report all incidents.
What We Are Looking For
* Previous security experience.
* SIA Licence.
* SC Clearance desirable.
Benefits
Our market‑leading flexible benefits scheme provides you with benefits that suit your lifestyle.
We have a virtual GP on hand for you and your household. You can get expert advice by video or phone without having to leave your home. We offer financial wellbeing assistance through our Salary Finance scheme, allowing you to access 50% of your earned pay before payday for a small fee, and competitive loans.
When you join us, we’ll give you a link to our flexible benefits platform, Choices, which lets you customise benefits to best suit your lifestyle – choose from dental insurance, dining cards, coffee clubs, technology products at affordable cost, and more!
Access high‑street discounts from thousands of well‑known retailers, gyms and more through our MiDeals platform and enjoy a cycle‑to‑work scheme.
Life cover is the greater of your equivalent annual salary or a minimum of £10,000, giving peace of mind for your dependants. We also offer a save‑as‑you‑earn scheme and a Mitie Matching Share Plan (you could even be awarded free shares in Mitie).
We award our employees with Mitie Stars for hard work. There are cash prizes each month and a chance to win a top prize of £10,000 at the end of the year.
We prioritize career progression, providing diverse training and development resources to suit you.
We are committed to inclusive and accessible recruitment. If you have a disability or long‑term condition needing reasonable adjustments, let us know by emailing at .
Since 1987, Mitie’s 76,000 employees have been maintaining companies globally. We are the UK’s leading facilities management and professional services company, serving clients ranging from household names in banking, critical government sites, hospitals and schools.
Join our Mitie Team.
Together our diversity makes us stronger.
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