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We are supporting a Bristol-based legal practice that is looking to onboard a Senior Service Desk Engineer to provide support to global users.
With a sterling reputation, diverse practice areas, and a commitment to innovation, they offer a unique platform for your career growth. Our client has continuously won numerous awards for best culture, best practice, and company of the year in their industry. They prioritize employee well-being by offering ongoing support and development programs.
The Role:
* Provide phone, email, and remote support to IT system users across multiple international locations.
* Ensure timely resolution of incidents, aiming for first-time fixes and escalating when necessary.
* Develop IT solutions that meet business needs and user requirements.
The Candidate:
* Experience in technical support within a Microsoft environment.
* Support for mobile devices, including troubleshooting and administration.
* Experience supporting remote access and flexible working solutions.
The Package:
* Private Medical Insurance
* Income Protection
* Life Assurance
If you're interested and believe you're a good fit for this role, click the 'Apply Now' button and send us your CV.
Seniority level
* Mid-Senior level
Employment type
* Full-time
Job function
* Information Technology
Industry
* Law Practice
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City of Bristol, England, United Kingdom £25,000.00-£30,000.00 — 2 weeks ago
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