Overview
Seasonal Security Officer
Purpose of role: The role’s principal duty is responsibility for the security of Mount Stuart House and other associated buildings, staff and visitors, working within the Security team.
Reports to
Head of House
Salary, Hours and Length of Contract
£13.45 per hour
40 hour working week: 5 days from 7, working every third weekend
April 1 2026 to October 18 2026
Key Responsibilities
* Maintain and ensure the security of the site and collections
* Support the smooth operation of the visitor and event business
* Support the front of house team during peak periods (assistance with on the floor stewarding, lift operations)
* Monitor CCTV and fire safety systems
* Maintain the exterior of the house and courtyard areas to a high standard
* Provide outstanding customer service, be an enthusiastic professional and be able to build relationships with internal and external customers
* Assist with on site production and break down of events and exhibitions
* Be a primary contact for the site’s radio communications
* Be a primary contact within the team for facility management including patrols and weekly checks
Additional Responsibilities
* Serve as an ambassador for the Trust
* Provide support and information to other departments
Skills and Experience
* Evidence of exceptional customer service in a fast paced environment
* Excellent communication and interpersonal skills demonstrated with a broad range of people
* Ability to remain calm under pressure
* Ability to handle all situations with patience, tact and diplomacy
* Management of client confidentiality
* Enjoy working with the general public
* Flexible approach to working hours
* Demonstrate a proactive, can-do attitude
* Ability to respond quickly to situations and prioritise appropriately
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