Administration Support
NHS AfC: Band 2
Main areaAdministrationGradeNHS AfC: Band 2ContractPermanentHoursFull time - hours per week (Monday to Friday 8am to 4pm)Job ref-CHI-7- SiteIlkeston Health CentreTownIlkestonSalary£, per annum, pro rataSalary periodYearlyClosing//4 :
Want to make a real difference and have a truly rewarding career? Join 'Team Derbyshire Healthcare' and become part of a talented, compassionate and enthusiastic workforce committed to a vision of ‘making a positive difference in people's lives’.
We’ve been rated ‘good’ overall by the CQC, with some outstanding services. The CQC commented at our most recent inspection on how our colleagues “treated patients with compassion and kindness” and “felt positive and proud about working for the trust.
We are passionate about making equality, diversity and inclusion part of our DNA. We take pride in our “People First Culture” which creates a workplace where everyone feels a genuine sense of belonging, difference is celebrated, and people are comfortable to bring their whole selves to work. We value the richness that comes from having colleagues that are fully representative of the local community. We welcome people who identify as Black, Asian or from a Minority Ethnic background, protected characteristics, and with all backgrounds and experiences.
Job overview
To assist in the provision of a comprehensive, efficient administrative support to the whole of the ADHD Nurse Team, who cover a clinical area across the whole of Derby City and the whole of Derbyshire County & Southern Derbyshire. Provide cover for other Admin colleagues as required and designated by the Nominated Supervisor / Manager.
The focus of the role will be to ensure all documents, letters and reports are formatted, typed and distributed timely and accurately under the supervision of the Team Lead Admin.
Main duties of the job
To assist in the provision of a comprehensive, efficient administrative and clerical support service to the City and County ADHD/Behaviour Nurses to ensure an effective service is given to all relevant service users.
You will support the admin lead in administration tasks, telephone call backs, letters and anything deemed within the banding.
Undertake any other appropriate duties as may be delegated from time to time by Nominated Supervisor / Manager.
Working for our organisation
Join 'Team Derbyshire Healthcare' and become part of a talented, compassionate and enthusiastic workforce committed to a vision of ‘making a positive difference in people's lives’.
CQC rated us as 'GOOD’ overall, commenting on how our colleagues “treated patients with compassion and kindness” and “felt positive and proud about working for the trust.”
Benefits include:
1. Commitment to flexible working where this is possible
2. days annual leave/year plus bank holidays, increasing to days after 5 years & days after years’ service
3. Yearly appraisal and commitment to ongoing training
4. Generous NHS pension scheme
5. Good maternity, paternity and adoption benefits
6. Health service discounts and online benefits
7. Incremental pay progression
8. Free confidential employee assistance programme /7
9. Access to our LGBT+ network, BAME Network and Christian Network
10. Health and wellbeing opportunities
11. Structured learning and development opportunities
Detailed job description and main responsibilities
Please review the Job Description and Person Specification. To apply, please click APPLY FOR THIS JOB - this link will take you to the TRAC Recruitment Site. You will need to register if you do not already have an account.
1.To assist in the provision of a comprehensive, efficient administrative and clerical support to the City and County ADHD/Behaviour Nurses to ensure an effective service is given to all relevant service users.
2.Typing and preparation of information including correspondence and reports, which may contain confidential and sensitive material in line with local policies and procedures, ensuring that all relevant papers are enclosed as directed.
3.To provide confidential telephone cover for the ADHD/Behaviour Specialist Nurses and Admin when necessary, accurately taking and relaying messages and addressing all enquiries made by service users, in a discrete and helpful manner.
4.Working on own initiative, prioritising and delivering a service that covers a vast geographical area that requires organisational skills and communication skills in order to co-ordinate the service from an admin perspective.
Person specification
Qualifications
Essential criteria
12. Essential GCSE English Grade C or equivalent qualification or demonstrable experience RSA/CLAIT/IBT2 typing Grade III or equivalent qualification or demonstrable experience Working knowledge of Microsoft packages Audio Typing ECDL or equivalent IT qualification / demonstrable experience.
Desirable criteria
13. Previous NHS experience Experienced in the use of TPP SystemOne Database Knowledge and/or experience of working in children’s services Knowledge of Health terminology
Skills
Essential criteria
14. Computer and Keyboard Skills Excellent organisational skills Ability to prioritise workload to the required standards within defined time limits Ability to use own initiative within procedural guidelines Ability to work as a good Team member Ability to work under pressure and to tight deadlines
Desirable criteria
15. Previous NHS experience
Further details / informal visits contact
NameNatalie CookseyJob titleChildren's Complex Health Admin ManagerEmail>
If you have problems applying, contact
Address Recruitment Team
Derbyshire Healthcare NHS Foundation Trust
1st Floor Kingsway House (Entrance D)
Kingsway
Derby
DE 3LZ
Telephone /, option 1, option 1 (please note, my normal working days are Wed, Thu, Fri)