Overview
Join a life saving crew. The Northwest Air Ambulance Charity (NWAA) provides enhanced pre-hospital care needed to make a life changing difference. We provide emergency medical treatment when time is critical. We\'re thrilled to announce we are opening brand-new retail store in Southport, and we\'re looking for enthusiastic, customer-focused individuals to join us as Retail Assistants! As a Retail Assistant, you\'ll be the face of our store, helping to create a welcoming and vibrant shopping experience. You\'ll assist customers, manage stock, maintain visual merchandising standards, and work closely with the team to ensure smooth daily operations.
Role
JOB DESCRIPTION
JOB TITLE: Retail Assistant
DEPARTMENT: Retail
REPORTING TO: Shop Manager
SALARY: £18,395
WORKING HOURS: 28 hours per week
Responsibilities
* Ensure maximum stock availability by efficiently sorting delivery and collections of stock in store.
* Assist with pricing of items to ensure profit maximization.
* Proactively promote Gift Aid in order to maximise contributions from donations.
* Work alongside volunteers acting as a role model ensuring standards of quality are met.
* Prepare and complete all shop administration inclusive of cash handling and banking functions to the highest standard, accurately and on time, always adhering to charity.
* Provide excellent customer service and donor experience, which attracts new supporters every day.
* Ensure high standards of cleanliness, display and merchandising are met.
* Ensure the Health and Safety of your colleagues and customers.
* Establish quality standards, consumer safety and ensuring continuity.
* Support the Shop Manager in the day to day running of the shop in their absence, including opening and closing of shop and cash handling.
* EPOS system experience.
Qualifications & Skills
* Experience of working with volunteers
* Knowledge of Gift Aid procedures
* Knowledge of Health & Safety
* A good standard of numeracy and literacy
* IT literate
* Cash handling experience
* Communicate effectively across a multi-site organisation
* Strong organisational skills
* Pro-active team member
Personal Attributes / Abilities
* Ability to manage time with conflicting priorities
* Open, adaptable, honest and reliable
* Flexible approach to meet the demands of the Charity
* Enthusiastic and motivated to deliver excellent service
* Ability to be standing/walking during working hours
* Ability to lift and move heavy items including furniture in our Furniture shops
#J-18808-Ljbffr