Role: Dispatch Administrator
Location: Deeside
Salary: £25,000-£28,000 per annum (depending on experience)
Type: Permanent
Hours: Monday-Friday days
My client is looking to appoint a Dispatch Administrator to join their growing team in Deeside.
As a Dispatch Administrator, you will play a key role in ensuring finished goods and are dispatched efficiently, safely. You'll coordinate between production, transport partners, sales/distributors, and internal teams to make sure orders leave the facility on time, tracking all relevant documentation and communication.
The role:
1. Schedule and coordinate outgoing shipments of finished products to customers.
2. Liaise with transport providers to organise pickups, ensure transport is arranged in cost-effective and environmentally considered ways.
3. Ensure all dispatch paperwork is accurate: packing lists, delivery notes, invoices, compliance documentation.
4. Update order tracking systems / Material Requirements Planning software to reflect dispatch status.
5. Monitor dispatch timelines; identify potential delays (production hold-ups, carrier issues, packaging problems) and escalate to relevant teams.
6. Communicate with sales / customer support to inform customers of delivery schedules, delays, or queries.
7. Ensure storage, packing and loading areas are organised, safe, and compliant with company's environmental and safety standa...