At Amazon, we strive to be Earth’s most customer-centric company, where people can find and discover anything they want to buy online. We hire the world’s brightest minds, offering an environment in which they can relentlessly improve the customer experience. Innovation and creativity are core to our DNA and are encouraged at all levels. We solve complex technical and business problems daily with ingenuity and simplicity. We are making history, and we’ve only just begun.
Amazon is a highly data-driven company passionate about its customers. Ensuring customers receive their orders on time and with quality is vital. The processes at our fulfillment centers (FCs) are largely manual and involve many associates. A critical role is that of a Process Associate, who mentors and guides associates to meet customer expectations by following standard work practices while prioritizing safety and quality.
Job Responsibilities:
1. Manage daily shift operations, including:
* Administrative management of associates
* Job allocation to associates
* Monitoring and mentoring associates on productivity, quality, and safety
* Monitoring counts and troubleshooting queues
1. Ensure shift quality and develop associated action plans
2. Prepare and implement training and development plans for associates
3. Conduct daily 4M and 5S audits at workstations
4. Serve as a stand-in for the Area Manager
Basic Qualifications:
* High school diploma or equivalent
Preferred Qualifications:
* 2+ years of experience with Microsoft Office applications
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you need workplace accommodations during the application or onboarding process, please visit this link. If your region isn’t listed, contact your Recruiting Partner.
Posted: Multiple dates in 2025, with recent updates.
Amazon is an equal opportunity employer and does not discriminate based on protected veteran status, disability, or other legally protected categories.
#J-18808-Ljbffr