Overview
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Rapiscan Systems is a global leader in detection technology, delivering advanced cargo and vehicle inspection systems for ports, borders, military installations, high-threat facilities, and checkpoints. Our solutions help combat terrorism, drug smuggling, illegal immigration, and trade fraud. With a wide range of scanning configurations using low-, medium-, and high-energy X-ray technologies, we tailor our systems to meet diverse security needs. Our commitment to imaging excellence, innovative design, and uncompromising quality ensures best-in-class performance, reliability, and user satisfaction.
Role Summary
This role is based at our site in Stoke on Trent. We are seeking a Technical Trainer to deliver high-quality operator and service training across the UK and EU, with occasional global assignments. This role involves both classroom-based and hands-on instruction across a broad portfolio of Rapiscan products and technologies.
Responsibilities
* Deliver technical training to customers, distributors, and internal service personnel.
* Conduct training sessions in the UK, EU, and other international locations as needed.
* Maintain up-to-date knowledge of Rapiscan products and technologies to ensure effective knowledge transfer.
* Review and update training materials, including user manuals and presentations.
* Manage training records, student feedback, and related administrative documentation.
* Collaborate effectively within a diverse, team-oriented environment.
* Apply strong project management and presentation skills to resolve complex issues.
* Provide ongoing feedback on training improvements and customer insights.
Candidate Profile
* Bachelors degree in a relevant field or equivalent experience.
* Minimum of 3 years experience delivering technical training in both classroom and hands-on settings.
* Strong verbal and written communication skills, with a focus on engagement and clarity.
* Demonstrated ability to facilitate hands-on learning effectively.
* Willingness and ability to travel internationally and obtain necessary travel documentation.
* Flexibility to work across time zones, including attending early morning or late-night virtual meetings.
* Commitment to reporting quality issues and contributing to continuous improvement.
We are not providing additional information about job alerts in this refined description.
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