Customs Manager Retail Remote c 50k
Remote with occasional office attendance in the South West. Initially it will require more presence as their is a team to manage.
A leading UK retail and distribution business is seeking an experienced Customs Manager to join its growing Import & Supply Chain function. This is an exciting opportunity to play a key role within a fast-paced organisation handling high-volume international imports across the UK and Europe.
The Role
Reporting into the Head of Shipping, you will oversee customs compliance, tariff classification, customs warehousing processes, and import/export documentation requirements across the UK & Ireland.
You will lead a small customs team while supporting wider business operations, ensuring compliance with current HMRC and EU regulations and implementing best practices to support future growth.
Key Responsibilities
* Manage and develop the customs/import compliance team
* Oversee tariff classification and customs compliance processes
* Monitor customs clearances, documentation accuracy, and reporting
* Support customs warehousing and CFSP compliance requirements
* Ensure compliance with UK, NI, ROI, and EU import/export regulations
* Maintain up-to-date knowledge of HMRC and EU customs legislation
* Support customs audits, reporting, and process improvements
* Deliver training and guidance across the business on customs procedures
* Lead projects relating to evolving customs and trade regulations
* Identify efficiencies and cost-saving opportunities within import operations
Experience Required
* Proven experience in Customs Management or Trade Compliance
* Strong knowledge of UK customs procedures and import regulations
* Experience with:
o Tariff classifications
o Customs warehousing / CFSP
o Import/export documentation
o Rules of Origin and tariff preferences
o Northern Ireland movements (TSS)
o Republic of Ireland import procedures
o Customs reporting and compliance checks
* Understanding of current EU/UK regulations including CBAM and EUDR
* Strong Excel and data analysis skills
Ideal Candidate
You will be highly organised, detail-focused, and comfortable working in a busy operational environment. The role suits someone proactive, solutions-focused, and confident managing both compliance and people responsibilities.
Salary can be slight flexible to ensure the right calibre of individual in this business critical role.
BBBH: 36190
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