Job Description
* HR Shared Services Advisor (European Team)
* 6-month contract initially
* x3 days in Stockley Park, Uxbridge, West London
The Opportunity:
We are seeking an experienced HR Shared Services Specialist to join a fast-paced, global HR Shared Services function based in Stockley Park, Uxbridge, you will join an established team responsible for the day-to-day management of employee absences and general HR-related inquiries.
The role will also occasionally provide support to other teams and global regions where you will help to manage individual cases and engage internal stakeholders (Management, Legal, Employee Relations, Human Resources, Payroll, Finance, etc.) as and when required.
We are looking for a candidate who is enthusiastic about their career in Human Resources, enjoys helping employees find answers to their HR related questions and is interested in continuing to build upon their knowledge across all HR functions.
Candidates must be team and detail orientated, flexible with continuous process and system changes, possess a problem-solving mindset and who thrives in structured, process-driven environments, enjoys problem-solving and takes pride in delivering high-quality service while maintaining confidentiality and attention to detail at all times.
Skills and Experience:
Essential:
* Strong background in HR Shared Services or HR Operations
* Experience using case management tools (especially ServiceNow) and experience in using HR Systems especially Workday
* Experience managing employee absence and advising colleagues accordingly
* Knowledge of HR policies, employment legislation and HR operational processes
* Strong stakeholder management and excellent customer service skills
* Confident handling sensitive and confidential employee data
* Advanced Microsoft Office skills, particularly Excel (pivot tables, VLOOKUPs preferred)
Desirable:
* HR qualification (CIPD or equivalent)
* Bilingual in a major European language (written and spoken)
* Experience supporting HR operations in a multinational or EMEA environment
Role and Responsibilities:
* Responsible for analysing and answering HR-related queries and acts as liaison with contacts including local HR, COEs and other key stakeholders
* Verify and/or validate employee information related to absence and termination status and process applicable changes in an accurate and timely manner
* Proactively maintain and administer accurate and timely HR data in the global HR System (Workday); input, update and reconcile data as required to ensure information is current and accurate.
* Interprets and explains company policies, procedures, laws, standards and regulations and advises managers and employees on the interaction of leave laws with paid time off, workers’ compensation, and short-term and long-term disability benefits
* Maintains complete and accurate records of internal Leave of Absence (LOA) requests in accordance with specified legal requirements and documentation of best practices
* Provide support for a range of HR administrative processes supporting the employee lifecycle
* Contribute to the on-going development of the HR knowledge base to help employees quickly and easily find an answer to their questions via self-service
* Ability to prioritize workload to complete assigned deliverables within the allocated timeline
Applications:
Please contact Edward Laing here at ISR to learn more about working as a HR Advisor for Employee Absence and Exit Management for employees across the European region??