My client is a Tier 1 main contractor that works in the water & civils sectors and they are looking for a Sales / Pre-Contracts Manager for their Midlands operations. Ideally you will have a strong background in Water /Civils and work in the same type of markets.
The purpose of this role is to work with the Business Development Director, Regional Directors and Managers and other members of the operational and business development team in the generation and management of a sustainable pipeline of work that reflects the current and anticipated business strategy and regional business plans. This will be achieved through working with the market research team and interpreting their data and following through with client engagement and relationship management, key account management, engagement with key stakeholders and potential partner organisations with subsequent action plans to convert opportunities into tenders for the proposals team. The business development manager will expand on their existing network of contacts to sustainably grow the company's business in line with sector/geographical targets.
Key Responsibilities:
Business Development Planning:
• Develop and lead sector and client business and marketing plans with a typical horizon of 1 to 5 years
• Adjudicate the inclusion of new opportunities in the Win Work pipeline
• Analyse the customer base across the company to establish a common approach to retention and growth
• Enhance regional and operational staff business development capabilities and work with them to achieve their winning works targets
Business Intelligence:
• Working with the research team, develop and manage an up-to-date understanding of the macroeconomic environment over the agreed plan period, using the information to consider the implications for existing and new sectors
• Develop an understanding of relevant sectors and how they are likely to respond
• Undertake key research to understand the Business and project drivers of sectors, customers, and potential opportunities
Client Relationships:
• Build on an already established network of contacts across the company's four target sectors to bring opportunities into the business that can be converted to tenders
• Be able to both take the lead on client relationships, but equally introduce to regional teams and ensure a robust client relationships management strategy/delivery
• Engage with sectors and customers to anticipate potential business opportunities and implement actions that will position the company with a differentiated advantage
• Ensure effective management, completion, and follow-up of customer satisfaction surveys
• Prepare programmes of external communication, customer engagement and brand promotion that will contribute to the achievement of the company's objectives
Key Measures & Targets:
• Market intelligence reports to be updated with the research team to track targets
• Client engagement numbers against opportunities converted
• New clients introduced to the company
• Customer Satisfaction undertaken and feedback to be reported monthly to the Business Development Director