Job Summary
An exciting opportunity has arisen for an Administrator to support the REACHE Team, providing administrative and general office support. The post holder will deliver a high quality, professional day‑to‑day administrative service to the REACHE department, support Tutors, respond to queries, manage timetables and assist with general clerical duties, signposting to the appropriate team.
Main Duties
* Serve as the first point of contact for telephone and email enquiries, using judgment to prioritise and direct calls/messages in a timely manner.
* Acknowledge emails, disseminate and, when appropriate, escalated to the relevant person.
* Be responsible for room bookings and event planning.
* Assist tutors with preparation, set‑up and delivery of classes, including volunteer programme as required.
* Manage, organise and disseminate REACHE calendars and timetables.
* Provide comprehensive administrative support to ensure the smooth running of monthly teaching delivered by external tutors.
* Maintain accurate records of members’ assessment.
* Check stock, order as necessary and review the log.
* Manage and monitor members’ probationary, performance and exam reporting on ESP outcomes.
* Provide certificates of appreciation to volunteers and class representatives.
* Organise processes for programme leavers.
* Provide members with appropriate equipment and ensure accurate records are kept.
* Prepare, schedule and attend meetings and take minutes when required.
* Support members with courses and regulatory body registration queries.
* Liaise with external Education providers to enable members’ participation in courses.
* Update the REACHE database as required.
* Support the applications team with processing applications.
* Perform any other duties which may reasonably be required from time to time.
About Us
REACHE, established over 20 years ago, has delivered Occupational English education and PLAB success for overseas qualified Refugee, Asylum Seeker, Evacuee Doctors, Nurses and allied health professionals, placing them into NHS jobs. Over 600 doctors and AHPs have passed through our programme.
The Northern Care Alliance NHS Foundation Trust (NCA) provides hospital and integrated health and social care services to over one million people across Greater Manchester. Our 20,000 colleagues care for people in hospital and in the community, working across Bury, Rochdale, Oldham and Salford to save and improve lives.
Benefits
We can offer a role with purpose, a competitive benefits package including a generous annual leave allowance, flexible working opportunities and protected hours for health and wellbeing activities, helping you achieve a better work‑life balance.
Qualifications
Essential
* 5 GCSE (English / Maths) or equivalent
* Business Administration e.g. NVQ Level 3 or equivalent experience
Desirable
* ECDL Qualification or equivalent
* Bachelor Degree
Experience
Essential
* Extensive administration / clerical duties or customer service experience
* Significant data entry experience
* Experience using Microsoft packages (Excel, Word, Outlook and Teams) and Zoom
Desirable
* Experience of working with vulnerable individuals
* Knowledge of REACHE and how the role fits within it
Skills
Essential
* Managing own workload and competing deadlines
* Able to deal with sensitive issues in a confidential manner
* Organisational skills and time‑management skills
* Ability to work as a team
* Motivated, flexible and proactive
Desirable
* Ability to work quickly and accurately, using own initiative in relaying complex information.
* Good understanding of confidentiality and data protection
* Knowledge of SQL & coding
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and will require a submission for Disclosure to the Disclosure and Barring Service, to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled Worker sponsorship to work in the UK are welcome and will be considered alongside all other applications.
Employer Details
Northern Care Alliance NHS Foundation Trust
Northern Care Alliance, Salford Royal Hospital
Stott Lane
Salford
M6 8HD
United Kingdom
Contact
Team Leader: Chris Gilliver
chris.gilliver@nca.nhs.uk
01612064201
Salary and Contract
Band 4 – £28,392 to £31,157 per annum (pro rata). Fixed‑term contract for 12 months. Part‑time.
Job Location
Northern Care Alliance, Salford Royal Hospital, Stott Lane, Salford, M6 8HD, United Kingdom
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