Job Description
Neighbourhood Officer
£32,223 per annum
Macclesfield - Agile (offering a mix of office and home working)
Hours: Full-time 37 hours per week?
Closing date: Thursday 29th May 2025
We’re a housing provider in Macclesfield with over 5,000 properties across East Cheshire and the surrounding areas. We’re ambitious with plans to build more homes, regenerate local areas and invest in our properties. We provide housing to those in housing need and aim to be a great landlord for our customers.
A fantastic opportunity has arisen for a Neighbourhood Officer to join our Neighbourhoods Team. You will contribute to sustainable communities through managing a wide range of tenancy management issues and the efficient letting of empty properties, helping to improve lives.
The role holder will apply effective case management to support and signpost customers, to ensure they can sustain their tenancy. In addition, they will manage the customer’s tenancy in accordance with tenancy terms, to reduce tenancy breaches and where necessary, provide tenancy warnings.
To succeed you’ll have a working knowledge of housing law with experience of working with challenging and vulnerable customers in a face to face customer focused environment. You will also have experience of facilitating multi-agency meetings with partners and will be comfortable working in a target driven environment.
We can offer you:
* A minimum of 28 days holiday per year (plus birthday leave and bank holidays).
* Attractive Defined Contribution Pension Scheme with Employer’s contributions up to 12%
* Flexible working hours and a mix of office and home working
* A focus on your health and wellbeing including access to our Health Cash Plan offering a variety of benefits and discounts.
* Continuous training and development opportunities - let us help you reach your career goals.
* A state of the art modern office with a friendly working environment
If you would like to play a part in driving our business forward as a Neighbourhood Officer, we’d love to hear from you.
Our Values are at the core of everything we do, so we are looking for someone whose values agree with ours and will embed these too!
We value our people and care about our customers. Apply now!