Overview
Company Description
Are you looking for an opportunity where you can deliver customer excellence, evolve trusted customer partnerships and become a subject matter expert? If so, our Internal Sales opportunity based at our Dunfermline branch could be the perfect next step.
Rexel is a worldwide expert in distributing electric and energy-efficient products and services. Our goal is to provide smart electrical solutions that improve the comfort, safety and security of our customers’ homes, businesses, and industries. We’re looking for fresh thinkers, team players, and positive individuals to be part of our journey.
The Benefits Of a Career With Rexel
* Contributory pension scheme and life assurance
* Performance Related Bonus scheme
* 33 days annual leave (including bank holidays, increasing throughout the years) with option to buy and sell holiday and enhanced parental leave
* Extensive learning opportunities from day one
* Free virtual GP service, Healthy Mind Champions, and more
* Staff discounts, exclusive holiday offers and free financial support and education
Job Description
As an Internal Sales Person, you are the key connection to provide effective management of existing customer accounts and developing new business to meet branch targets by providing excellent sales service. You will provide excellent customer service to our key customers over the phone, face to face in branch or via email to drive customer loyalty. You’ll manage a live portfolio of current customers while proactively targeting and developing new customers into profitable accounts. Internal Sales Persons will be the first point of call for key accounts/clients. You will need to understand individual client requirements, build rapport and grow your client portfolio. You may also support the wider branch team, serving on the Trade Counter and picking and packing products in our warehouse to ensure customers’ orders are completed on time.
Qualifications
At Rexel, we prioritise hiring individuals based on behaviours and potential, rather than requiring specific formal qualifications for roles. The behaviours that will set you up for success within an Internal Sales role include:
* COLLABORATION: Building partnerships and working collaboratively with others to achieve shared objectives
* TAKES ACCOUNTABILITY: Taking action, overcoming obstacles, and meeting commitments
* CUSTOMER FOCUS: Building strong customer relationships and delivering customer-centric solutions
What We’re Looking For
Ideally you will have experience of working in a highly competitive customer-focused role where you are comfortable working towards and exceeding sales targets. You should be customer-centric and a self-starter, enjoying developing the business through face-to-face and phone-based relationships, and becoming the subject matter expert for your customers. A flexible approach and the ability to work under pressure whilst identifying business opportunities are also desirable.
Additional Information
At Rexel UK, we’re committed to welcoming people from diverse backgrounds, experiences, and perspectives because diversity drives fresh ideas and great results. By coming together as one team, we’re building a high-performance culture that creates real value for our customers and communities. We celebrate individuality and creativity, and strive to ensure everyone feels supported and confident to be their best.
#J-18808-Ljbffr