Key Responsibilities:
* Build rapport with patients, ensuring regular communication prior to and following their treatment
* Assist in patient consultations
* Operate state-of-the-art equipment for eye scans as part of a comprehensive health check
* Help patients complete health questionnaires
* Introduce patients to the optometrist
* Schedule treatment dates
* Discuss financial options
* Maintain accurate patient records
Requirements:
* A strong passion for delivering world-class customer service
* Excellent organisational skills
* Clear and effective communication skills for diverse audiences
* A driven and motivated individual who strives for success
We're seeking an exceptional Patient Advisor to join our team. As a key point of contact for our patients, you will be responsible for providing outstanding care and support throughout their journey.
The ideal candidate will have a natural ability to build relationships, possess excellent communication skills, and be highly organised. If you're passionate about delivering exceptional patient experiences and are looking for a rewarding role, we'd love to hear from you.
As a Patient Advisor, you will be working closely with our optometrists and other healthcare professionals to provide a seamless experience for our patients. Your day-to-day tasks will involve building rapport with patients, assisting in consultations, and operating state-of-the-art equipment for eye scans.
In addition to your clinical responsibilities, you will also play a key role in maintaining accurate patient records and discussing financial options with patients. We're committed to providing ongoing training and development opportunities to ensure our Patient Advisors remain up-to-date with the latest industry developments.
At [Company Name], we're dedicated to delivering exceptional patient care and creating a positive work environment for our staff. We believe that our Patient Advisors are essential to achieving this goal, and we're committed to supporting them every step of the way.
If you're passionate about patient care and are looking for a challenging and rewarding role, please submit your application. We can't wait to hear from you!