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Make training transformational, not just transactional.
Join a prestigious luxury hotel group where people are at the heart of everything they do. We are seeking a passionate and driven Training Officer to shape, deliver and evolve our clients learning and development strategy across all properties – existing and new.
The Training Officer package.
* A basic salary of IRO £40’000
* Complimentary Spa Day on your work anniversary
* Discounts on overnight stays and spa days
* 30% discount on food and drink whilst on property
* Free on-site parking
* Access to an employee assistance programme
* Comprehensive induction and ongoing training
* A fun, supportive, and inclusive work environment with development opportunities
The Role
As Training Officer, you will play a key role in embedding a culture of learning and excellence across the luxury portfolio. You’ll go beyond the basics of training delivery and take ownership of the full learning cycle – from administration to strategic innovation.
Your responsibilities will include:
* Training Admin Excellence – Manage course registration, follow-up, training records, and maintain our Learning Management System (LMS) to the highest standard.
* Design & Delivery – Develop engaging and impactful training courses for all team levels. Deliver sessions across multiple properties – travel is essential.
* Strategic Development – Transform our current transactional approach into a future-focused Learning culture that supports long-term business and people goals.
* End-to-End Learning – Support the full employee lifecycle, with a particular focus on growing apprenticeships, continuous professional development (CPD), and senior team coaching.
The required Training Officer Skills
* Proven experience in a training or L&D role, ideally within hospitality or luxury environments
* Confident designing and delivering learning programmes, in-person and online
* Comfortable with LMS platforms and all aspects of training admin
* Strong understanding of CPD, coaching and apprenticeship pathways
* Able to travel regularly across our UK property portfolio
* Inspirational communicator with a strategic mindset
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