Job Summary
We are looking for a new Care Coordinator to join our successful EHCH team. The candidate will have excellent communication and administrative skills to support our Ageing Well team working on the Enhanced Health in Care Homes and Housebound service.
About Us
IMP Healthcare is a Primary Care Network (PCN) with 9 member GP practices in the Lincolnshire areas. We provide services to over 70,000 patients, including Mental Health, Social Prescribing, Enhanced Health in Care Homes, Housebound services, clinical pharmacy, first contact physiotherapy, and an Extended Access service, enabling appointments outside core GP hours.
Job Location
Lincolnshire Chamber Of Commerce, Carlton Boulevard, Lincoln, LN2 4WJ
Job Details
* Reference number: B0324-25-0005
* Date posted: 26 November 2025
* Salary: Depending on experience
* Contract: Permanent
* Working pattern: Part‑time, Flexible working
Job Description
* Work alongside GPs and other professionals supporting patients in Care Homes.
* Identify and manage a caseload of patients with changing needs, ensuring appropriate support is available.
* Support people to develop, review and update personalised care plans, communicating with GPs and other professionals via online care records.
* Make and manage appointments related to primary care.
* Assist patients in transitioning between secondary and community care, including follow‑up appointments.
* Refer onwards to social prescribing link workers and other services where appropriate.
* Liaise regularly with multidisciplinary professionals, facilitating coordinated care.
* Participate actively in PCN multidisciplinary team meetings.
* Identify opportunities for service improvement and provide feedback to support business planning.
* Contribute to the development of policies on equality, diversity and health inequality reduction.
* Adhere to organisational policies, confidentiality, safeguarding, lone working, information governance, and health and safety.
* Engage in ongoing professional development, supervision, and line‑manager discussions to achieve targets.
* Act as a champion for personalised care and shared decision making within the PCN.
Person Specification
Qualifications
* Essential: Good standard of secondary education, including English and Maths.
* Desirable: Healthcare qualification.
Experience
* Essential: Experience working in a healthcare setting or a public‑facing role with excellent customer service skills.
* Desirable: Primary Care / General Practice experience; good IT and computer skills.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and requires a DBS check for any previous convictions.
Employer Details
Imp Federation Ltd
Address: Lincolnshire Chamber Of Commerce, Carlton Boulevard, Lincoln, LN2 4WJ
Website: http://imphealthcare.co.uk/
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