We are seeking an experienced and driven Industrial Refrigeration Service Manager to lead and develop our clients service operations across the Midlands region. This role is responsible for managing a team of field service engineers, ensuring high-quality service delivery, maintaining strong client relationships, and driving operational efficiency and profitability. The ideal candidate will be a time-served refrigeration engineer with a strong background in industrial systems and proven leadership experience. Key Responsibilities The Service Manager will oversee the day-to-day service and maintenance operations across the Midlands region, ensuring that both reactive and planned maintenance activities are effectively planned, scheduled, and delivered in line with company standards and client expectations. The role involves monitoring key performance indicators, service delivery metrics, and engineer productivity to maintain a high level of operational performance. A core part of the role is leading and developing a team of refrigeration engineers. This includes mentoring, conducting performance reviews, supporting training and development, and ensuring all engineers maintain the necessary certifications and compliance requirements. The Service Manager will also be responsible for promoting and maintaining a strong health and safety culture across the team. The successful candidate will provide technical leadership and support, assistin...