Overview
RUSH Hair & Beauty is seeking a friendly and customer-focused Front of House / Receptionist to join our team at our Crawley salon. You will be the first point of contact for clients and play a crucial role in providing exceptional customer service and creating a welcoming and professional salon environment.
Responsibilities
* Greet clients and assist with booking appointments
* Manage the salon's schedule and answer phone calls and emails
* Handle client inquiries and maintain a clean and organized reception area
* Support the salon team with administrative tasks
Qualifications
* Previous experience in a customer service or front of house role, preferably in a salon or spa environment
* Excellent customer service and communication skills, both in person and over the phone
* Ability to multitask and handle various administrative tasks
* Strong organizational and time management skills
* Friendly and welcoming personality
* Proficient computer skills and familiarity with booking systems
* Professional appearance and demeanor
Benefits
* Up to £12 per hour
* 40% discount for friends & family on all hair and beauty services
* Up to 20% discount on all professional homecare products
* 28 days annual leave inclusive of bank holidays
* Career progression for superstars (Management, Head Office, Recruitment, Training & more)
* Annual RUSH Oscars Awards
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