Job Summary
We have a fantastic friendly team and are looking for another full‑time team member to support patients and deliver healthcare.
Main duties include dealing with patients, booking appointments, issuing prescriptions, answering telephone, handling queries, entering data, taking messages, relaying test results, registering new patients, and general reception and administrative duties.
Job Responsibilities
* Receive, assist and direct patients to the appropriate service or healthcare professional efficiently.
* Provide general assistance to the practice team and present a positive image.
* Administration: know all procedures, work according to protocols, pull/ file notes, file in medical records, photocopy.
* Reception: receive patients, consult with team, hand repeat prescriptions and check details, cover other reception positions as needed.
* Appointments: process appointment requests by telephone and in person, manage visit requests.
* Computer: register new patients, update records, process address changes, repeat prescription requests.
* Telephone: use phone/bleep system during and after hours, cover for telephonist.
* Other tasks: clear rooms after surgeries, secure building, other duties as assigned.
* Maintain confidentiality of patient data and comply with practice policies.
* Support health & safety, equality & diversity, development, quality, and communication as per policy.
Person Specification
Requirements
* Basic IT skills.
* Current driving licence with own transport to work across all practice sites (Brewood, Wheaton Aston & Coven).
Desirable
* Knowledge of EMIS Web & Docman 10.
* Experience working in a GP practice.
Qualifications
* GCSE grade A to C in English and Maths.
Employment Details
Location: Kiddemore Green Road, Brewood, Stafford, ST19 9BQ, United Kingdom (additional sites: Leabank House, The Cobbles, Stafford, ST19 9NB).
Contract: Permanent.
Working pattern: Full‑time (37.5 hrs) or Part‑time (18 hrs).
Salary: Depending on experience.
Reference number: A2234-26-0041.
Closing date: 14 June 2026.
Employer details
Brewood Medical Practice
Kiddemore Green Road
Brewood
Stafford
ST19 9BQ
United Kingdom
Website: https://www.brewoodsurgery.nhs.uk
Contact: Practice Manager Mindy Sahota
Email: mindy.sahota@nhs.net
Phone: 01902851475
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