Our client is looking for an experienced Debt Recovery Assistant.
This job is for an 18-week period, requiring 36 hours per week. The candidate will work primarily in Esher, with the first week requiring 3 days in the office and subsequent weeks 1 day in the office.
The ideal candidate should have experience with the Academy system or similar systems.
The postholder will be responsible for tasks related to three main areas: Local Taxation, Housing Benefits Overpayments, and Sundry Debt Recovery. Progression through the grade (25) will depend on sufficient knowledge of each area.
The duties include:
1. Control and reconciliation of the system.
2. Providing assistance, advice, and training as required.
3. Pursuing the recovery of debts in accordance with agreed procedures (Corporate Debt Policy).
Additional responsibilities include:
* Responding to customer inquiries via email, phone, or in person, and negotiating repayment arrangements.
* Collaborating with external debt collection agencies, ensuring prompt referrals and ongoing liaison, including Attachment of Earnings.
* Managing direct debits.
Please only apply if you possess the necessary skills, experience, and expertise.
The initial step in our recruitment process involves submitting your CV. Shortlisted candidates will be contacted within 5 days by Colbern Limited, which may also notify you of other job opportunities. Colbern Limited and our clients are equal opportunity employers.
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Created on 10/05/2025 by TN, United Kingdom.
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