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As an Account Manager, you are the face of Hilti and the very foundation of our direct sales model. This role is all about having meaningful interactions with customers and taking a consultative approach to support them in improving productivity, safety, and sustainability.
What's the role?
As an Account Manager, you are the face of Hilti and the core of our direct sales model. Your focus will be on engaging with customers to understand their needs and providing tailored solutions to enhance their operations.
Who is Hilti?
Hilti is a global leader in innovation, improving productivity, safety, and sustainability in the construction industry and beyond. We foster strong customer relationships to create products and solutions that make construction better. Our passionate, inclusive team of 34,000 employees across more than 120 countries explores new possibilities, leverages their potential, and builds lasting careers. Hilti Great Britain has been recognized as a top employer for nearly two decades and is ranked among the UK's top 20 Best Workplaces by the Great Place to Work Institute.
What does the role involve?
* Visiting sites and customers to understand their needs and offering customized solutions.
* Demonstrating our innovative products and software on-site.
* Developing 'focus' customers by building relationships and uncovering new business opportunities.
* Managing your sales area strategically and operationally, utilizing the Salesforce CRM system.
What do we offer?
* A passionate, inclusive global team and a supportive, performance-driven culture.
* Extensive onboarding, training, and company events in Manchester.
* Incentives such as trips to New York City, Milan, and Miami for top performers.
* Minimum 10% salary increase after two consecutive years of high performance through our Star Development Programme.
* 33.5 days' holiday (including Bank Holidays) with options to buy additional days.
* Private healthcare, life insurance, wellbeing support, and a 6% pension contribution.
* Company vehicle and fuel/charging card, laptop, and mobile phone.
* £2,000 reward for successful candidate referrals.
What you need is:
* Customer-facing or sales experience in any industry.
* A solution-oriented approach to identify customer needs and provide suitable solutions.
* Alignment with our values: commitment, teamwork, courage, and integrity.
* Resilience and adaptability to engage with all customer levels.
* Motivation and drive to succeed and overcome challenges.
* Curiosity to learn, develop, and grow.
* Excellent organizational skills for managing time and priorities independently.
* Essential: Full manual UK driving license to visit customers on-site five days a week. Please disclose any points on your license along with expiry dates.
Who should apply?
We welcome applicants with diverse backgrounds. Many of our best account managers joined with no prior experience in sales or construction. Success at Hilti depends on teamwork and ability, regardless of your background.
Please apply for only one role; the team will assign you to the best fit based on your skills.
Click 'Apply Now' to upload your CV and answer brief questions. The process typically takes around 90 seconds.
**SALES ONLY**
If shortlisted, you will complete a fun online assessment and a short pre-recorded video interview. Please check your junk mail for these communications.
For application support, contact [emailprotected].
The process includes three stages: an interview with a Regional Manager, a day-in-the-life 'field ride', and a final interview with a Sales Director. Travel expenses will be covered.
If no suitable role is available currently, we will keep your details for future opportunities and stay in touch.
Hilti values diversity and is an equal opportunity employer, welcoming contributions from all team members regardless of sex, gender identity/expression, race, ethnicity, sexual orientation, disability, age, religion, or family status.
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