Overview
Join to apply for the Customer Service Administrator role at TieTalent.
Responsibilities
* Responding to in-life queries and contract amend requests
* Creating Vehicle Orders from internal systems
* Processing personal identification & finance paperwork
* Creating Welcome Letters & Driver Letters from internal systems
* Processing delivery paperwork packs
* Liaising with customers directly on the telephone and email
* Supporting the Client Services Team as required
* Supporting the Customer Service Team in dealing with customer issues and complaints through email and telephone
* Work to and meet Financial Conduct Authority (FCA) Consumer Duty requirements
Qualifications And Skills
* Good written skills
* Resilient manner in dealing with issues directly with the customer by phone and email
* Attention to detail, both written and verbal
* Ability to work under pressure in a fast-moving environment
* Excellent organizational skills
* You will be confident with a positive approach
* Previous experience in an administrative or customer service role is advantageous
* May also suit a recent graduate looking for an office-based administrative role
About Synergy Car Leasing
Synergy Car Leasing is one of the leading automotive finance and credit brokers in the UK, offering vehicle leasing and contract hire to both personal and business clients.
Location
Harrogate, North Yorkshire, 2 mins walk from Hornbeam Park train station
Job Details
* Job type: Full-time, permanent
* Salary: £25,000 - £30,000 dependent on experience
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