Quality control assistant

We are looking for a Quality Control Assistant to join Team OB in our Support Office.
37.5 Hours, 4 Month Fixed Term Contract
This will be a full time contract working a 5 day week pattern to include at least one weekend day. Either Tuesday to Saturday (8:00am-16:30pm) or Sunday to Thursday (8:00am-16:30pm)
This role will be a fixed-term contract starting from early July and running until the end of October with the potential to be extended, this is to support the team during the peak period.
As the Quality Control Assistant at our Chessington warehouse, you will be inspecting samples of every OB product category prior to accepting deliveries into the warehouse.
You will be working independently and along with the Quality Controller at the Andover warehouse but will be part of the wider Quality Control team and will liaise with a whole range of departments including the Warehouse, Tech Teams, Buying, Merchandising and Customer Services. This is physical role requiring a large amount of time spent in the warehouse checking deliveries and potentially lifting and moving boxes from various locations.
You will ideally have experience within a quality or technical department and/or studied a relevant qualification.
Our Support Office is based in Tolworth, near Chessington, only a 30-minute journey from London Waterloo.
A bit about us
Oliver Bonas is an independent British lifestyle store. We are proud to call ourselves Team OB and believe Oliver Bonas is a truly special place to work. Our company values are Work Hard, Play Hard & Be Kind, and these values sit at the heart of every role here at OB. We are passionate and provide everyone with a fun place to work. Working at OB is more than just a job; its somewhere to build a career you are passionate about.
More about the role
A Quality Control Assistant at OB will:
Check the weekly intake against Oliver Bonas Quality specifications, carrying out AQL inspections on wide variety of products - Clothing, Jewellery, Accessories, Furniture, and Home and Gift
Assist the Quality Controller to prepare in advice product specs, product pictures, approved samples and any technical information required for inspection.
Take appropriate action on deliveries either by accepting or failing stock
Communicate with the Quality Control Manager and Quality Control team daily to discuss the intake and any issues found with products
When required carry out 100% inspections and re-works on product lines.
Assist the Quality Control team in Investigating any quality issues or queries raised by OB Stores and Customer Services.
Work alongside QC team to process and monitor lines with faulty issues and discuss what action to take.
Communicate effectively with QC team, Warehouse and Buying & Merchandising Teams where non-compliance, faulty, incorrect or damaged items occur.
Report issues suggesting solutions to the Quality Control Team and assist in the application of corrective/preventative action.
Create AQL QC reports with visual support to clearly present issues to Buyers and Suppliers.
Feedback reports to QC team and technical teams with recommendations.
Bonus Benefits
Generous employee discount up to 50% off all OB product
Free access to our 24-hour employee assistance programme with Optima Health offering financial, emotional and vocational support
Quarterly free lunch
Equity, Diversity and Inclusivity Voice network and EDI team
Mental Health First Aider support
Education and support through 360L eLearning platform
What we look for:
Knowledge of garment and accessory construction and technology
Understanding of AQL Procedures is essential
A keen eye for detail and a high level of commercial awareness
Intermediate to Advanced level in Word and Excel
Excellent communication and interpersonal skills
Methodical approach Ability to organise, prioritise and discern is imperative.
Ability to work in team and independently.
Ability to operate a sewing machine is an advantage

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