Warranty & Workshop Administrator
Torksey Caravans – Torksey, Lincolnshire
Torksey Caravans, a leading new and pre-owned caravan dealership, is looking for a Warranty & Workshop Administrator to join our busy aftersales team.
This is a varied role where excellent customer service and strong organisational skills are key. You will be the main link between our customers, caravan manufacturers, suppliers, and our in-house workshop team.
Main Responsibilities:
* Liaising with customers regarding warranty claims for both new and used caravans
* Preparing and submitting warranty claims to manufacturers and suppliers
* Ordering and tracking parts to support workshop jobs and warranty work
* Communicating with our technicians to ensure smooth job scheduling and completion
* Maintaining accurate records and ensuring a professional level of customer care
About You:
We're looking for someone who is:
* Friendly, approachable, and confident in dealing with customers
* Highly organised with good attention to detail
* Able to multitask and work well under pressure
* Computer literate and comfortable using email, systems, and databases
* Previous experience in customer service or administration is desirable, but training will be given
Hours & Benefits:
We are offering flexibility with two possible working patterns:
* Option 1: Monday to Friday, 9:00am – 1:00pm
* Option 2: Monday, Tuesday & Thursday, 9:00am – 4:30pm
Other details:
* 30 minutes paid lunch + 30 minutes unpaid lunch break
* 20 days holiday per year (pro rata) plus bank holidays
* Competitive pay (to be discussed at interview)
* Friendly and supportive team environment
If you're organised, people-focused, and looking to join a growing family-run business, we'd love to hear from you. To apply, please send your CV and a short cover note to
Job Types: Part-time, Permanent
Pay: £12.80 per hour
Expected hours: 20 – 24 per week
Benefits:
* Employee discount
* Free parking
* On-site parking
Work Location: In person