Overview
At Sky Retail we are the friendly faces connecting new customers to the world of Sky. We have a great opportunity for you to join our team as a Retail Advisor working in one of our unique customer hubs within Manchester Trafford Centre.
* Salary: £27,210 basic salary with a competitive commission scheme on top
* Location: Manchester Trafford Centre (Sky store locator)
* Hours: 40 hours per week (working 5 days out of 7, including weekends and varied daily hours). We are available when the shopping centre is open.
* Benefits: Exclusive discounts on Sky's products and services, a pension plan, health and wellbeing initiatives, and additional perks.
What you'll do
We play a vital role in bringing Sky's products & services to life for customers, creating an immersive experience and connecting them to more of what they love, every day.
* Our unique customer hubs have no barriers and no doors. You'll attract and engage people walking by, letting your personality shine.
* Look for new and creative ways to engage with customers and deliver the best service in the country.
* Deliver world-class demonstrations of the latest Sky products and services, expertly matching customers with their ideal package.
* Be part of a team, building an inclusive culture where we can learn from each other, be authentic, and where everyone can thrive together.
What you'll bring
* A proactive and self-driven approach, with exceptional people skills. You excel at building meaningful connections, asking insightful questions, and demonstrating genuine curiosity.
* Active listening to understand needs, provide the best solutions, and ensure customers feel heard, valued, and appreciated.
* A real passion for selling and creating opportunities through solutions.
* A keen interest in understanding every aspect of our business, with a strong focus on Sky's products and services, and awareness of the wider market.
Inclusion
Recognised as an 'Inclusive Top 50 Employer' and a 'Times Top 50 Employer for Women', we are committed to being an inclusive place to work. We focus on who you are and the potential you'll bring to Sky. If you need adjustments to our recruitment process, contact our recruitment team for support.
Additional information
Why wait? With 24 million customers in 6 countries, Sky is Europe's leading media and entertainment brand. We offer on-the-job training and support to help you start strong. To find out more about working with us, search on social media.
Legal note: If your application is successful, we may request a criminal record check. Depending on the role and any convictions, the offer may be withdrawn.
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