Join to apply for the Sales Webchat Advisor role at Swans Travel
1 week ago Be among the first 25 applicants
Join to apply for the Sales Webchat Advisor role at Swans Travel
We have exciting opportunities on our sought-after Webchat Sales Team! In this role you will be the digital voice behind the brand, creating rapport and understanding customer needs through our instant chat platform. You will be responsible for interacting directly with customers through online chat platform. Understanding customer needs and building trust isessentialin providing a rememberable personal experience.
What will I do as a Web Chat Sales Advisor?
Manage inbound chats and build rapport with customers
Pitch products and plans based on customer accounts
Multi-task with inbound queries and reply to all in a timely manner
Discuss new deals and cross-sell additional products
Establish a strong digital presence in keeping with the brand
Achieve and exceed sales and productivity targets
Deliver exceptional customer service throughout every chat, ensuring customers are satisfied with their service.
Investigating customer service enquiries and transferring to relevant departments when we are unable to resolve online
A Few Things You Will Need
To be computer literate with fast and accurate keyboard skills
Excellent written communication skills including grammar and spelling
The ability to multi-task to complete multiple chats
In Return For Your Hard Work, We Offer
Monthly Basic Salary + UNCAPPED commission
Internal training and development opportunities
On-going incentives throughout the months alongside commission
28 Days Holiday & your birthday off every year on pay!
Company Pension
Discounts with some of the highstreets biggest brands & MUCH MORE
Shifts & Salary
41.25 hours a week, 5 days out of 7, shifts between 8am and 10pm.
Commission earnings ON TOP of your basic wage average around £500 a month!!
To Apply, send an up-to-date CV.
Seniority level
* Seniority level
Not Applicable
Employment type
* Employment type
Contract
Job function
* Job function
Sales and Business Development
* Industries
Administrative and Support Services
Referrals increase your chances of interviewing at Swans Travel by 2x
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