Overview
McDonald's is one of the most recognized brands worldwide. Our core values include Serve, Inclusion, Integrity, Community, and Family. We are committed to fostering a safe, respectful, and inclusive workplace, providing quality jobs, and creating opportunities for all.
As a Customer Care Assistant, you will be the face of the restaurant, interacting with customers and ensuring smooth operations in customer areas. Your activities will include making children feel welcome, handing out balloons, organizing special events, attending to customers' specific needs, maintaining high standards of cleanliness in the dining area and toilets, and helping to create a warm, welcoming atmosphere. It's your responsibility to establish and maintain positive communication with customers and keep the manager informed about customer satisfaction.
You will be working in a fast-paced, high-energy environment. We seek someone with a genuine smile, the ability to connect with customers, and to make them feel valued.
Friendly, welcoming, courteous, and helpful behavior should come naturally. You should work well as part of a team. Effective communication skills such as attentive listening, face-to-face verbal communication, and maintaining eye contact are essential. The ability to sustain high energy levels while working efficiently and productively is also required.
Benefits include: Holiday pay, Service Awards, Meal allowance, Employee discounts from top high street and online brands, and more.
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