Overview
We have an exciting opportunity for a Tenancy Management Officer to cover areas in and around across the Greater Manchester area. You will travel around your patch with the freedom to manage your diary around customer visits and stakeholder meetings. You will also need to be based within a reasonable travelling distance of our Head Office in Birchwood, Warrington to attend meetings and training courses when needed.
Responsibilities
* Lead the delivery of a first class, end-to-end customer focused tenancy management service, working independently.
Qualifications
* Knowledge of the legal and regulatory framework of social housing and property/tenancy management
* Good knowledge of best practice in safeguarding adults and safeguarding children
* A good level of understanding of Housing Management and relevant Housing services
* Passion for delivering consistently high levels of customer service and making a positive difference to customers’ lives
* Team player, able to work closely with colleagues within your team and across departments
About Your Housing Group
Your Housing Group is a registered social landlord helping people at every stage of life to live in quality homes they can afford. As one of the North’s sector-leading landlords, we reinvest in our properties and tailor services to meet diverse customer needs. We build new homes each year and are proud of our role in tackling the UK housing crisis. We are an employer of choice with over 88% of colleagues recommending us as a great place to work.
Benefits and Working Arrangements
Salary: £28,000 – £30,395 for a 35-hour week. 25 days annual leave (increasing with time served) plus Bank Holidays. We offer a contributory pension (employer contribution up to 8%), an advanced level healthcare cash plan with additional health and wellbeing benefits, and an extensive discounts scheme including cinema tickets, subsidised gym memberships, and other discounts with major high street and online brands. We support flexible working and allow you to manage your own diary to fit business needs, with access to Youggle House in Birchwood, Warrington for collaboration and meetings as required.
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