Employment Coach – Restart Programme
Location: Corby
Salary: £28,000 per annum
Type: Full-time, Permanent
Start Date: ASAP
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LT Selection is proud to be recruiting exclusively on behalf of our client.
We believe that everyone we connect with an employer positively impacts the further education, skills, and employment sector. We will play our part by providing staffing solutions with speed, that will increase quality within the sector, and provide certainty for sustained employment.
Our client is seeking a motivated and compassionate Employment Coach to join their Restart team, supporting individuals who have been out of work for extended periods. The Restart Scheme, funded by the Department for Work and Pensions (DWP), aims to remove barriers to employment and empower participants to achieve sustainable jobs. This role is ideal for someone who thrives on helping others, can build trust quickly, and has experience in the employability, welfare-to-work, or skills sectors.
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Key Responsibilities
* Build strong, consistent relationships with Restart participants to assess their work history, skills, and support needs.
* Conduct comprehensive diagnostic assessments and develop personalised SMART action plans that address individual employment barriers.
* Provide ongoing 1:1 and group support for CV writing, interview preparation, job searching, confidence building, and personal development.
* Signpost and support access to external training, qualifications, or wraparound services as needed.
* Collaborate with local employers, authorities, and training providers to identify employment pathways.
* Monitor participant progress regularly and adapt plans to ensure ongoing motivation and readiness for employment.
* Record all participant activity, interventions, and progress using the CRM system (Aptem).
* Work to achieve performance targets in line with DWP and prime contractor expectations including engagement, outcomes, retention, and compliance.
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About You
You are passionate about making a difference, with a talent for coaching others towards their goals. You are calm under pressure, solution-focused, and resilient when faced with setbacks. Your interpersonal skills are matched by your organisational and administrative precision.
Essential Criteria
* Experience in the employability, skills, careers, youth work or welfare-to-work sector
* Strong interpersonal and communication skills
* Ability to work with a wide range of individuals with varying support needs
* Skilled in facilitating both one-to-one and group sessions
* Experience in developing personalised action plans and providing structured guidance
* High level of attention to detail in record-keeping and reporting
* Familiarity with CRM systems or caseload management software
Desirable
* Experience supporting DWP programme participants
* Experience using Aptem CRM
* Recognised qualification in Information, Advice & Guidance (IAG), Coaching or Mentoring
* Understanding of Safeguarding, GDPR, and Equal Opportunities legislation
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Benefits
* Additional leave
* Casual dress
* Cycle to work scheme
* Free or discounted food
* Paid volunteer days
* Employee mentoring programme
* Company events
* Referral bonus programme
Safer Recruitment Statement
This organisation is committed to safeguarding and promoting the welfare of learners and expects all staff and volunteers to share this commitment.
All roles are subject to safer recruitment practices, including an enhanced DBS check (including Child and Adult Barred List check), verification of the right to work in the UK, and disclosure of any disqualifications or restrictions under the Childcare Act (if applicable).