Salary: £27,574 per annum plus great benefits including Health Cash Plan saving you from £1140 per annum
Permanent, full time (37.5 hpw), hybrid working currently 2 days from our office at One Strawberry Lane, Newcastle Upon Tyne, and 3 days from home and on our estates as required
We cant offer a CoS for this role
Home, a place where you belong
Join us in our fantastic role of Home Condition Surveying Planner and support us to deliver on our customer promise through providing high standards of repairs and a safe place to live for our customers. Youll provide an efficient planning and administrative support service to our Home Condition team, including booking home condition surveys with our customers and managing our pipeline of surveys that will inform our planned maintenance programme of repairs.
If you fancy working alongside a brilliant team and to continue developing your own career as you grow with us, then read on
What youll do
* Planning and booking in home condition surveys with customers and coordinating our Surveyors diaries, managing our pipeline to ensure we meet our targets.
* Ensuring our systems are updated accurately with stock condition survey results, ensuring we have up-to-date records on the condition of our housing stock including kitchens, bathrooms to roofs and garden walls.
* Stepping in when required to carry our stock condition and EPC surveys at times of peak demand.
* Building great relationships with our customers, listening to their feedback and working collaboratively with colleagues across Home Group as well as contractors.
Why join us
Step into a role where your skills shape better lives and stronger communities. Youll have the tools, trust and training to do your best work and see the impact it makes. Be part of one of the UKs top 10 Great Places to Work!
You have
* Good understanding of Energy Performance Certificates and assessments alongside a working knowledge of the housing health and safety rating system (HHSRS).
* Previous experience working in a planning role, coordinating work to achieve deadlines and KPIs.
* Strong statistical analysis skills, using Microsoft Excel to manage, manipulate and report on data.
* An eye for detail, be a real self-starter and bring creative spark to drive improvements and think about how things can be done more efficiently.
Stronger together
We do our best work when were ourselves. Thats why inclusion, wellbeing, and our diversity networks help makeHome Group a great place to work!
The practical bits
* We work Monday to Friday. The great news is that youll be able to shape your own diary.
* This is a hybrid role, and youll work from our office at One Strawberry Lane, Newcastle Upon Tyne, from home and on our estates as required.
* You must be able to use technology for updating records including Microsoft Excel, Outlook and other Microsoft products as well as completing online learning and collaborating with other colleagues.
* Youll need a Standard DBS check done and we pay for that.
Whats in it for you?
* 34 days leave, (this includes bank holidays and a me day). The option to buy 5 more each year
* 2 paid volunteering days each year
* Health cash plan saving you (and your children) £1140+ each year covering dental, opticians, prescriptions and more
* Matching pension contribution (up to 7% and life insurance of 3x basic salary)
* Instant pay access with Stream
* 800+ discounts on shops, holidays, days out, tech and more
* Top 20 in the UK for Wellbeing
* Career path with development and excellent training package.
* Well pay for your Care Certificate if you dont already have it
* Work your way with flexibility to balance life and work
* Family friendly policies including maternity, pa ternity, adoption, neonatal, fertility and menopause support
Find out more
Click APPLY NOW to see ourHome Condition Surveying Planner job description, find out aboutus and for help to apply. Roles can close early, so dont wait. For reasonable adjustments email
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